CIO Perspective

blackberry.JPGWith the recent headlines that Facebook would purchase WhatsApp for $19B, I started wondering what happened to BlackBerry Messenger (BBM).

 

About 4 years ago, BBM was a popular and secure chat platform; so secure that Enterprise IT departments loved it. BBM was an enterprise-grade app that was actually consumer friendly (in the BB world, enterprise-grade and consumer were two words that were not paired together on a regular basis)....

 

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Cost-Cutter or Game Changer?

by Juniper Employee on ‎01-31-2014 05:12 PM

Expectations are high these days for IT: company transformation via digitization, mobile, cloud. But IT is not just about hardware and software. It’s about processes, people, and execution too. You can have all the best technology systems in place, but if you don’t have the right talent, or methods, or people to deploy technology, you are likely to crawl rather than run out of the gate.Game-Changer.jpg

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Bask in Mexico.jpgI am not one for making predictions or New Year’s resolutions. After all, anyone can do a Google search and find plenty of lists like WSJ’s Market Watch, CNNMoney or The Economist.  

 

As I close one year and enter into the next, I find myself reflecting upon the past 365 days. I’ve had the opportunity to meet and speak with customers, employees, peers, suppliers, analysts, tech start-ups, and even some competitors. Lots of interesting conversations, some over a coffee, others over a beer.

 

Along with the proverbial “take two aspirin and tweet me in the morning”, I invite you to read further for some tidbits I’ve picked up along the way in 2013:

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Moonshots and IT

by Juniper Employee on ‎11-19-2013 04:00 PM

moonshot definition.JPGAccording to Solve For <x>, moonshots live in the gray area between audacious projects and pure science fiction; instead of mere 10% gains, they aim for 10x improvements.

 

The combination of a huge problem, a radical solution, and the breakthrough technology that might just make that solution possible is the essence of a Moonshot.

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Inspired by TechWomen

by Juniper Employee ‎10-23-2013 05:24 PM - edited ‎10-24-2013 02:28 PM

Last week was most inspiring: I met technical leaders from Cameroon, Kenya, Morocco, South Africa, Tunisia, and Zimbabwe right here in Sunnyvale, on the Juniper campus. logo.JPG

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Think Your Enterprise is Mobile Ready? Think Again.

by Juniper Employee ‎10-15-2013 01:27 PM - edited ‎10-17-2013 03:27 PM

Did you know that one in foubask2_mobilecon.JPGr apps that are downloaded are subsequently abandoned after the initial use?

 

Why? Because they are too complicated, or don’t help the person.  People will only use personal apps that enhance their lives. Same for work: people will only use mobile apps that enhance their work lives.

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Are You Speaking Geek?

by Juniper Employee on ‎09-04-2013 02:34 PM

I recently spoke on how the corporate IT function needs to morph itself from being very transactional in nature to becoming a valued business partner. Corporate IT is still seen as far removed from the innovation category, instead pigeonholed as back office support, tactically oriented, and bogged down with basics like corporate email....

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First published in Wired Innovation Insights.

 

Since CIOs are at the intersection of rapidly evolving business and technology environments, any news of new technology can quickly go viral. A recent technology trend to evaluate is software defined networking (SDN). With a lot of hype surrounding SDN (IDC predicts it will be a $2 billion market by 2016), CIOs are wondering if making big bets on SDN will make an impact on operations and the bottom line....

 

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A Blink Moment

by Juniper Employee on ‎06-10-2013 10:41 AM

The other day, in between meetings, I headed to the break room. Usually in a rush, I typically grab a coffee and head back to my desk for the next meeting. But this time, something stopped me right in my tracks.eye.jpg

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Why Not Cloud?

by Juniper Employee on ‎05-02-2013 10:31 AM

why not cloud.JPGA recent article by Scott Lowe,  The CIO and the Cloud: Embrace, Extend, Innovate, got me thinking about how we have embraced both the cloud and the network to transform our enterprise IT practice at Juniper.

 

Cloud has become a “very important arrow in our quiver”. Like many other enterprises, Juniper IT set out a few years ago to modernize our application platform and migrate to the cloud...

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How Can IT Become the Business?

by Juniper Employee on ‎03-15-2013 01:45 PM

Earlier this week I spoke on a panel with 3 other CIOs—all of us are based in Silicon Valley: Gerri Martin-Flickinger from Adobe, Mark Tonnesen from Electronic Arts, and Walter Curd from Maxim Integrated Products. Collectively, we’ve all shared a similar experience: we’re working for high tech companies, we deal with very tech-savvy users, and our IT function supports the creation of technology.

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The internal Yahoo! memo about not working from home anymore has created polarizing viewpoints and heated debates. There are certainly pros and cons to both sides which have been discussed at length in on-line forums, articles, New Yorker cartoons, tweets, and even billboards on Highway 101

 

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Friends. Fun. Now.

by Juniper Employee on ‎02-28-2013 01:26 PM

artImg198x166_7039.jpgWonder why enterprise social software tools haven’t quite taken off in the enterprise? It’s because real friends do not use words like "social networking" or " enterprise". According to Gartner, the key to social is getting employees to “opt in” because the social tool is something that engages employees and offers them a significantly better way to work. I don’t think you can take the very essence of social networking and make it template driven.  

 

Let me describe my personal Eureka opt-in moment.

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Inside the Mind of an Innovator

by Juniper Employee ‎02-20-2013 11:25 AM - edited ‎02-21-2013 08:48 PM

Pradeep_h_bw.jpgRecently I participated in a peer-led roundtable for 20 CIOs representing companies from California, Arizona and Texas. The subject of the half-day conference: Innovation: Answers Are Obsolete, Ask Killer Questions.

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Who would have thought that spending few hours at an Innovation Workshop would help flex my design thinking muscles? Who even knew that we had such muscles buried deep inside our brains? I sure didn’t.

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