07-05-2011 07:20 PM
I just downloaded the Cisco Technical Support app on my iPad. Very impressed. Is Juniper planning to do the same? I love accessing the forums and KB over the web, but an app adds a lot of value.
08-08-2011 03:56 PM
Sorry for the late reply, we had to noodle on this one a bit.
We would love to, and we will...but not real soon unfortunately.
We are going through a lot of back-office transitions on the web applications that app would rely on (Case Manager, Software Downloads, Techpubs, Search, etc). So until we get some of those major sub-systems migrated to more scalable and mature systems, an app would not be practical.
Thanks for asking - as we make further progress I'll update this thread.