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[Contest Closed] J-Net Goes Mobile. Check it out.

by on ‎04-09-2010 05:07 PM - last edited on ‎07-01-2010 09:17 AM by Administrator Administrator

We’re excited to announce that you can now access an optimized mobile version of J-Net, anywhere, anytime from your mobile browser.  It has automatic mobile browser detection and there’s nothing to install, just visit J-Net on your mobile device and you’re "J-Net mobilized" Smiley Happy.


We would appreciate your feedback about our new mobile platform. Point your mobile browser to:, check it out and post your comments to this blog and we’ll enter you in a drawing to win prizes.*


Here’s what you need to do to be eligible for the drawing:


  1. If you’re not a member of J-Net you’ll need to register for a free account in order to post your feedback, so register now. To complete the registration process sign in to J-Net after registration and pick a user ID. (Note: Juniper employees can simply login with Juniper SSO username/password and pick an user ID)
  2. Leave your feedback or comments about the new J-Net mobile platform on this blog article.

Now start using J-Net mobile and let us know how it goes!


*Prizes are three Apple iPod Touch, 32GB models.  [5/10/2010 regional promotion update: Our EMEA marketing team has sponsored an additional prize for the EMEA region. An additional Nintendo Wii will be given away to a winner randomly selected from the EMEA region]. No purchase necessary. Must be 18 years or older to be eligible to win. Void where prohibited by law. Winners will be selected via random drawing. Promotion ends at midnight PST on June 30, 2010. Limit one entry per person. To be entered into the prize drawing, you must post your feedback by 11:59PM PST on June 30, 2010. Winners will be notified by the end of July 2010 via email and J-Net private message.


[4/15 update] Thanks to all who uploaded pictures to our Facebook fan page! We've given away all our prizes for this mini photo upload promotion and it is now officially closed. However you can still win the drawing by leaving a comment here!

[4/13 update] In addition to the promotion above, I will personally send a Junos t-shirt or a Junos book to the first 15 people who upload a picture of their phone running J-Net mobile. Please see this comment in the thread below for details:


J-Net Mobile FAQ

How do I access J-Net on my mobile device?

Just point your mobile device browser to the same URL that you currently use to access J-Net on your desktop –  You do not need to install any applications since J-Net mobile is a web browser UI that automatically detects mobile clients.


I have a high resolution screen on my mobile device, can I still view the dekstop version of the community on my mobile device?


Yes, simply click on the word "Full" on the bottom of the screen under "Version: Mobile | Full"


What mobile devices can I use to access J-Net?


You can use any mobile device to access J-Net. However, the user experience is optimized for devices which use a WebKit browser. For Blackberry and Windows Mobile users, you may want to download Opera Mini for a better mobile browsing experience. Please see the last section of this FAQ for additional details on device compatibility and suggested browsers.


Why isn't the sign in page optimized for mobile devices?


Currently J-Net utilizes Juniper's shared single sign-on UI, and this interface has not been optimized for mobile browsers. You will still be able to log into J-Net via this page. We will update the community if there are plans to optimize this page for mobile devices in the future.


What functions can I use on J-Net Mobile?


J-Net Mobile is intended to provide you with a fast and simplified user experience when you need to access J-Net away from a PC.  This means while key funtions are available, you cannot perform all functions that are available on the desktop version of the community.  Key features included in J-Net Mobile are:


  • Sign in/out of community
  • View boards, threads, and messages
  • Create new threads
  • Reply to existing threads
  • Mark messages as read/unread
  • Give Kudos
  • Send and receive private messages
  • Search the community(forums, blogs, users)
  • Follow other members (add to friends); See who is following you
  • Change certain mobile settings:
    • Turn on/off private messages
    • Subscribe to topics I post to
    • Create a mobile specific signature
  • View your profile
  • View existing bookmarks 

If I post on the mobile version will it update on the main site?


Yes – the mobile version is simply a different UI for the community. Any posts, replies, and PMs that you send will be visible on the desktop version of the community as well.


Do you plan to add any more features and functionalities toJ-Net Mobile in the near future?

There are no immediate plans to add additional functionalities to J-Net Mobile.  However, we are always looking for ways to improve J-Net, and your feedback and suggestions are always welcomed. If you have specific feedback on additional functionality you would like to see on J-Net Mobile, please post in the Community Feedback and Direction board or send me a PM. 


What should I do if I experience technical issues using J-Net Mobile?

If you have any technical issues using the mobile UI, please post your questions in the Community Feedback and Direction board. Other members and J-Net moderators will be able to help you, and we will be able to document and submit any potential technical issues to our platform vendor.


Device compatibility chart


This table shows some of the known device and browser combinations that are supported and provide the best mobile experience:



 Browser required

iPhone, iPad

Apple WebKit


WebKit, Opera Mini 5 Beta


S60 WebKit

HTC, Windows Mobile 6

IE Mobile, Opera Mini


Please note that this is not a complete list and our platform vendor is constanlty refining the platform and adding new devices/browsers to the compatibility list. If you have other mobile device/browser combinations with problems viewing the mobile community,  we suggest that you download and use Opera Mini as your browser to get the best mobile experience.  

by harveyjc2001
on ‎04-12-2010 09:23 AM

Looks great!  The more mobility the better I always say...

by Juniper Employee
on ‎04-12-2010 09:44 AM
Hi folks -- posting this from my iPhone, of course. Just want to say we hope you all find the mobility feature useful and a good addition. We're confident you will. Do let us know what you think as we're always pushing to improve. And good luck in the drawing! Thanks for your support. Todd S./Community Director
by donvito213
on ‎04-12-2010 09:51 AM

So far so good on the Apple iPhone 3G except for a little slow login.

by jy
on ‎04-12-2010 10:32 AM
So far so good on android
by DaveE
on ‎04-12-2010 10:47 AM
Looks good!
by bimmerite
on ‎04-12-2010 11:06 AM

I have a Treo 755p.  When I click on the "Sign In" link, I receive a message stating there is an invalid certificate caused by a server name mismatch.


Outside of that, so far so good even on Blazer.  Pages load fast and are actually legible.

by PhilipA
on ‎04-12-2010 11:14 AM

I'll definitly try this one out!


by Toivo
on ‎04-12-2010 11:27 AM

The initial load on my Nokia E71 was pretty slow, but once logged in things became slightly faster. However, after I followed the "My" (forums, I assume) link, and attempted to go "back" to the main menu I was given a 404 error for /t5/authentication/jnetssoredirectpageredir. Reloading or backing up additional steps didn't help, so there's some sort of a redirect trap there.

A few screen shots:


by neal_pelsor
on ‎04-12-2010 11:38 AM
Looks good on my android. Nice and quick. I will really be be to tell you how useful it is when I'm desperately searching for info in the field.
by mikea615
on ‎04-12-2010 11:48 AM
Works on HTC Hero running Android. Pretty responsive and easy to use as well.
by Triniman
on ‎04-12-2010 12:37 PM
Works ok using the standard Blackberry browser... I'm going to download Opera Mini " for a better mobile browsing experience"
by nzmatto
on ‎04-12-2010 12:44 PM
Giving it a go from my blackberry, seems to work ok, but a bit clunky. The field I am typing this in is only 20x3 characters big (small). The forum headings arr rather large all taking multiple lines. I may be able to sort this through my browser settings but have not had to change it for other mobile forums. It sure will be of use to me though. Great work team. Thanks Matt.
on ‎04-12-2010 12:50 PM

Hi Toivo,


Thank you for your feedback. Are you using the back button from the "My" page or are you clicking on the J-Net Community link in the blue header when you are getting an authentication error? Also, do you have cookies enabled on your mobile browser?


Please feel free to send me a PM with more details on the error you are experiencing and we will look into this.





by Juniper Employee
on ‎04-12-2010 01:33 PM
Definitely works great on the iPhone!
by Senior-Plow
on ‎04-12-2010 01:57 PM

This is great on the Android!


Juniper Innovators Circle
About the Author
  • Hiroaki Kato is a Senior Director of Systems Engineering at Juniper Networks and is responsible for managing the Systems Engineering organization in Japan. Before he joined Juniper Networks, Kato served as Japan Country Manager for Red Bend Software. Kato was responsible for overall business operation of Red Bend Software Japan K.K and grew the business in Japan further in mobile and into other industries. Prior to Red Bend, he was with Avaya Japan Ltd. During his time at Avaya Japan, the roles he took include overall operation of Avaya Japan as its Representative Director, Director of Solutions and Engineering and number of other leadership roles in strategy creation and business development. He also spent time at Avaya’s headquarters in New Jersey, USA, working as strategy and operations prime for one of the Avaya’s business units as well as some leadership role for global sales operations organization. Prior to Avaya, he served as the Unit Manager of Telecommunication Infrastructure Business Unit of Mitsubishi Corporation’s Information Systems and Services Group, providing carrier grade telephony systems and associated support to major telecom carriers in Japan. He also served as a board member of MC Techno-Serve Ltd, a 100% subsidiary of Mitsubishi Corporation which provided post sales maintenance of the carrier grade telephony systems Mitsubishi Corporation sold. He holds a bachelor’s degree in Electrical Engineering from Tokyo University and EMOT at Massachusetts Institute of Technology.
  • Tony Ng is an APAC Demo coordinator with Juniper Networks and is responsible for maintaining inventory of lab equipment in Hong Kong, assist with PoC lab projects, and Demo loan shipment.
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