I don't know what you mean by "reset the box from the operational level". I have attempted everything I could find online, including loading factory defaults, disabling vcp ports, renumbering members, etc. I finally got it to recognize the gig interfaces but it is still showing 1 of the other chassis when I perform a show virtual chassis I see below
root> show virtual-chassis status
Virtual Chassis ID: 7b3d.a005.d484
Virtual Chassis Mode: Enabled
Mstr Mixed Neighbor List
Member ID Status Serial No Model prio Role Mode ID Interface
0 (FPC 0) Prsnt BP0212308361 ex4200-48t 255 Master* N
1 (FPC 1) NotPrsnt BP0212224048 ex4200-48t
Member ID for next new member: 2 (FPC 2)
{master:0}
root>