Switching

Hi

I'm trying to upgrade the software on an EX 4200 and am failing with all methods. I tried the J-Web 'Upload Package' option but get told that the image is not a Junos image:

The software package (jinstall-ex-4200-9.4R2.9-domestic-signed) was not a Junos package.  

 When I try the 'Install Package' and ftp://172.30.20.212/jinstall-ex-4200-9.4R2.9-domestic-signed I get a message htat the packege is being fetched, then I get an Installation Progress box(see below attachement)

When I try  request system software add force ftp://172.30.20.212/jinstall-ex-4200-9.4R2.9-domestic-signed , I get the response that the switch is fetching the file and I can see it being transferred from my ftp server, but then I get the following message:

Fetching package...
Pushing bundle to fpc1

Validating on fpc1jinstall-ex-4200-9.4R2.9-domestic-signed
truncated or corrupted package: /var/tmp/mchassis-install.tgz

When I try ftp 172.30.20.212 from the cli, I connect to my remote station and perform a GET jinstall-ex-4200-9.4R2.9-domestic-signed, I am told there is not enough space left on the device... but these are out of the box.

ftp> get jinstall-ex-4200-9.4R2.9-domestic-signed
local: jinstall-ex-4200-9.4R2.9-domestic-signed remote: jinstall-ex-4200-9.4R2.9-domestic-signed
200 PORT command successful.
150 File status OK ; about to open data connection
 93% |**********************************************    |   100 MB    00:01 ETA
/: write failed, filesystem is full
 93% |**********************************************    |   101 MB    00:01 ETAftp: local: jinstall-ex-4200-9.4R2.9-domestic-signed: No space left on device
 93% |**********************************************    |   101 MB    00:01 ETA
226 Closing data connection; File transfer successful.
106101416 bytes received in 23.28 seconds (4.35 MB/s)
ftp> quit
221 Service closing control connection

From start shell, and cd /root, cd /var, cd /var/tmp, I see no residual images either retained from my attempts or anyone elses, but am I looking in the right place.

I had this same problem with the two development switches for this customer, but I found the images in the above diretories and deleted them, then installed without any problem.

These two switches will be part of a virtual-chassis in the prod environment, a previous VC Problem post refers to the switches in the development environment.

Thanks in advance to anybody that can point me in the right direction here.

Mooey

Hi mooey

I think the best way to do this will be:

- First, try to make some place in the flash:

"request system storage cleanup"

this will ask you if you want to remove unusefull files and you will answer yes

- Second, check the free space on the flash:

"show system storage"

-third, download the file via FTP on the switch :

"get ..." don't forget to do it in binary (type bin) if you don't do that your file will be seen corrupted.

-Fourth, install the new version:

"request system software add jinstall........  no-copy unlink"

The two last option will make the final job ... As I remember if you don't use them your upgrade will not have enough room in the flash

That's all

I Hope This will Help you

Mooey,

I believe the problem is that you are removing the .tgz file type extension or uncompressing the file.  Please add the .tgz back to the file or redownload the file from Juniper and upload as is.  The file should work fine when upgrading via JWeb, as I have upgraded a few switches already using this method.  The Juniper EX will uncompress the file once uploaded.

Frank

Hi Guys,

I have tried to download the .tgz file from Juniper but when I click the EX series info I am told I need to go to another site, however this site is constantly down saying try back later.

I also performed the request system storage cleanup but what was not given a prompt to answer yes, though it did appear to remove some files. However, when I ftp the file across using binary I still am told the file is full:

root@RPA_Prod_4200> ftp 172.30.20.146
Connected to 172.30.20.146.
220 3Com 3CDaemon FTP Server Version 2.0
Name (172.30.20.146:root): anonymous
331 User name ok, need password
Password:
230-The response '' is not valid.
230-Next time, please use your email address as password.
230 User logged in
Remote system type is UNIX.
Using binary mode to transfer files.
ftp> get jinstall-ex-4200-9.4R2.9-domestic-signed
local: jinstall-ex-4200-9.4R2.9-domestic-signed remote: jinstall-ex-4200-9.4R2.9-domestic-signed
200 PORT command successful.
150 File status OK ; about to open data connection
 91% |*********************************************     |    98 MB    00:02 ETA
/: write failed, filesystem is full
 93% |**********************************************    |   101 MB    00:01 ETAftp: local: jinstall-ex-4200-9.4R2.9-domestic-signed: No space left on device
 93% |**********************************************    |   101 MB    00:01 ETA
226 Closing data connection; File transfer successful.
106085268 bytes received in 23.73 seconds (4.26 MB/s)
ftp> show system storage
?Invalid command.
ftp> exit
221 Service closing control connection

Can somebody tell me which of the below files I can delete please:

root@RPA_Prod_4200> show system storage
fpc0:
--------------------------------------------------------------------------
Filesystem              Size       Used      Avail  Capacity   Mounted on
/dev/da0s1a             184M       184M     -14.6M      109%  /
devfs                   1.0K       1.0K         0B      100%  /dev
devfs                   1.0K       1.0K         0B      100%  /dev/
/dev/md0                 31M        31M         0B      100%  /packages/mnt/jbase
/dev/md1                 13M        13M         0B      100%  /packages/mnt/jcrypto-ex-9.2R2.15
/dev/md2                4.3M       4.3M         0B      100%  /packages/mnt/jdocs-ex-9.2R2.15
/dev/md3                 88M        88M         0B      100%  /packages/mnt/jkernel-ex-9.2R2.15
/dev/md4                 13M        13M         0B      100%  /packages/mnt/jpfe-ex42x-9.2R2.15
/dev/md5                 33M        33M         0B      100%  /packages/mnt/jroute-ex-9.2R2.15
/dev/md6                 12M        12M         0B      100%  /packages/mnt/jswitch-ex-9.2R2.15
/dev/md7                 15M        15M         0B      100%  /packages/mnt/jweb-ex-9.2R2.15
/dev/md8                 63M       8.0K        58M        0%  /tmp
/dev/da0s1f             123M       1.4M       111M        1%  /var
/dev/da0s3e              55M       100K        51M        0%  /config
/dev/da0s3d             314M       4.0K       289M        0%  /var/tmp
/dev/md9                118M       8.4M       100M        8%  /var/rundb
procfs                  4.0K       4.0K         0B      100%  /proc
/var/jail/etc           123M       1.4M       111M        1%  /packages/mnt/jweb-ex-9.2R2.15/jail/var/etc
/var/jail/run           123M       1.4M       111M        1%  /packages/mnt/jweb-ex-9.2R2.15/jail/var/run
/var/jail/tmp           123M       1.4M       111M        1%  /packages/mnt/jweb-ex-9.2R2.15/jail/var/tmp
/var/tmp                314M       4.0K       289M        0%  /packages/mnt/jweb-ex-9.2R2.15/jail/var/tmp/uploads
devfs                   1.0K       1.0K         0B      100%  /packages/mnt/jweb-ex-9.2R2.15/jail/dev

Hi Mooey
 
It seems that you realy need to delete some old files from your flash.
Try to see where you have some big files:

there should be some under the log (/var/log)
try do delete some:
"clear log all"
There should be some under the home directory of each user (/var/home/*)
try to delete some:
"file delete /var/home/user/*"
 
but the command that I provided should realy do the same job:

"user@EX3200> request system storage cleanup           

List of files to delete:

         Size Date         Name
   133B Apr 19 19:19 /var/log/default-log-messages.0.gz
   121B Apr 19 19:18 /var/log/default-log-messages.1.gz
   299B Apr 19 19:19 /var/log/interactive-commands.0.gz
  1156B Apr 19 19:18 /var/log/interactive-commands.1.gz
   121B Apr 19 19:19 /var/log/messages.0.gz
  5971B Apr 19 19:18 /var/log/messages.1.gz
    27B Apr 19 19:18 /var/log/wtmp.0.gz
   216B Apr 19 18:59 /var/log/wtmp.1.gz
   133B Apr 13 20:39 /var/log/wtmp.2.gz
 124.0K Apr 13 20:34 /var/tmp/gres-tp/env.dat
     0B Apr 13 20:34 /var/tmp/gres-tp/lock
Delete these files ? [yes,no] (no)

also when you get the new file from the ftp server try to download to your local /var/tmp directory as I see in the snapshoot you gave that it has a lot of space.

Realy I believe you need first to have some more space on what is seen on your switch :

/dev/da0s1a             184M       184M     -14.6M      109%  /

saying that it has minus 14meg left, this is not normal and has to be positive.

Please provide the outputs from your "request system storage cleanup" command

HTH

"I  have tried to download the .tgz file from Juniper but when I click the EX series info I am told I need to go to another site, however this site is constantly down saying try back later."

Can you give us details on this? What URL patch you are following?

Thx

-Keith

Hi,

You should specify folder /var/tmp/

Try so command:

labuss> request system software add /var/tmp/jinstall-ex-4200-10.4R6.5-domestic-signed.tgz no-validate

Hi ,

If the error is seen as below:

Fetching package...
Pushing bundle to fpc1

Validating on fpc1jinstall-ex-4200-9.4R2.9-domestic-signed
truncated or corrupted package: /var/tmp/mchassis-install.tgz

It means that the package is corrupt.

Try downloading it once again.

Do a request system software rollback before installing it again.

-Shaf

Hey,

move the image file to "/var/tmp". That's was my solution! 

show: http://kb.juniper.net/InfoCenter/index?page=content&id=KB27601&actp=search&viewlocale=en_US&searchid=1235558692822

best regards