Penny Still introduced the session and set the scene and agenda. She highlighted that the research combined theories and best practices about Trusted Mobility and gave a short summary on how the research was conducted with over 4,000 respondents interviewed in US, UK, Germany, Japan and China.
First up was Nushin Hernandez, she presented the strategies which IT Directors and Managers should look at when considering implementing Bring Your Own Device (BYOD). She stated that mobile devices pose a serious threat to organisations and this challenge is growing in the mobile workplace, which is further amplified with the continued rise in data consumption and the use of multiple internet connected devices.
Canalys estimates that the there will be a considerable growth in mobile device ownership, between 2011 and 2015 there will
be a compound increase in growth of 43%. This poses great security implications with accessing the corporate network. Highlighting a need to create a device policy, without this organisations risk losing control of the network.
Canalys recommends the following mobile device strategy;
1. Implement user profiling including privileges and access rights. 2. Device liabilities – identify what devices are accessing the network? Implement robust mobile security. 3. Locations visibility – where are people accessing the network? Campus, Branch, Home or Public. Here you need robust network security solution. 4. Application awareness – what type of applications is trusted? Implement security management and signatures.
Nushin closed with stating that you need to think holistically when allowing mobile devices to access the network. So, make sure you are aware of what mobile devices are accessing the network, implement security management and look at your network security. Finally, don’t forget to educate users!
Drilling Down into the Trusted Mobility Index Research
Paul Gainham shared his analysis from the Trusted Mobility Index. Saying that there are plenty of reports out there on threats, but this report differs as it focuses on finding out people’s perceptions, their security challenges and users taking security seriously.
The reality is that people are using devices in multiple ways to access corporate networks, but there are organisations in denial that this is actually happening. Thus, presenting the trust gap issue between users and IT departments.
There are excellent security measures for the traditional network, but not many organisations are truly implementing a strong secure mobile solution. Paul commented that the new security perimeter is wherever the data is and that could be on a smartphone, a laptop a tablet or in a cloud data centre. As professionals we need to look at security in a holistic manner, by thinking about the mobile device as another computer with data, this is key to securing the network.
From the Trusted Mobility Index Paul shared that no one has just one device nowadays with many people owning three to five internet connected devices. This can create a security nightmare and a complex challenge for IT departments, which can’t be ignored. IT departments need a clear policy and decide on “access” or “no access”.
But to have no policy in place and grow organically leads along a risky security breach pathway.
76% of respondents in the UK said that they accessed sensitive corporate data from their mobile devices. People feel empowered with being able to access corporate data with their personal device.
Another interesting fact was that 65% of UK IT managers think people aren’t using their devices to access the corporate network – don’t bury your head in the sand and think this is going to go away; it is only going to grow. So, don’t get left behind.
20% of respondents surveyed in the UK were confident in their device security. It seems that people still see smartphones as a phone rather than a computer.
Paul continued to talk about the risks posed with BYOD mainly; personal data and corporate network access breaches. The lines between personal and business life are blurring, hence the rise in popularity of BYOD. People are using their own devices on the network now - ignore at your peril.
He also stated that mobile computing needs to move quickly to the same standards as desktop computing, but don’t ignore securing laptops, you need a connected solution.
Paul concluded that confidence comes from education and knowledge, both of which close the trust gap. We need to trust network security, device security and reliability.
Students Bring Your Own Device at Settle College
John Smith, ICT Network Manager, Settle College has a wealth of experience with BYOD; he’s implemented BYOD in the college he works for. All students wishing to use their own mobile devices on the college network must first register and agree to the BYOD policy. They are then allowed access to the secure environment in order to interact with the virtual learning platform and access the managed wireless network.
Obviously implementing BYOD in a college, which teaches 11 to 18 year olds, presents a great degree of trust from the teachers’ point of view. Students previously were not allowed access to mobile devices and tablets within the classroom prior to BYOD, but now they can use these devices to research and help compliment their studies. The biggest advantage for teachers is that they don’t need to book a computer room and the plus side for the IT department is less devices need to be purchased thus draining valuable education funds. BYOD enables anytime, anywhere learning!
Settle College has embraced technology and BYOD, as students want to use their own devices in the learning environment. Feedback from students is good – they feel like they are treated like adults before going to university. The students are very good at peer support, this has been key to making BYOD work in Settle College.
Last up to speak was Oliver Crofton, an Ethical Hacker – he said that BYOD now makes it so much easier for hackers to get into networks.
He showed a couple of journalists how easy it was to send spoof text messages and start stalking someone on Facebook and collect mobile numbers – which is very scary stuff.
Oliver shared some of his experiences of identifying bugs and spyware that have landed on some of his clients’ mobile devices when accessing fake unsecure wireless networks. The rogue software tracks the entire mobile device’s activity. So, do be careful when accessing unknown unsecure wireless networks.
He continued to state that there is a challenge within organisations managing approved devices, it just takes one person to get something new and have approval to access the network, then everyone wants the same and if you don’t have a BYOD policy in place this can quickly escalate.
Oliver also mentioned that there is an increasing trend of C-level executives and non-executive directors being targeted by hackers. These people are being targeted in their homes and via their mobile devices.
Mobile devices make it easy for hackers to access a network, and remember that no mobile device is 100% secure. It is important to understand the vulnerability in the network and fix this.
Oliver then closed his slot with saying that BYOD boils down to education – BYOD is definitely the future; we must embrace this new concept and educate users on the threats associated with using an unsecure device to access sensitive data. In conclusion, the common theme from today’s Trusted Mobility Index session was EDUCATION; people need to know the threats and risks of BYOD and mobile devices. If you’re not secure, you could become a victim of a hacker.
Does this resonate with you? Do you have a mobile security policy in place? What challenges are you facing with mobile security? Pop your comments below, thanks.
Ben has been working with service providers around the world for the last 15 years developing business cases for a variety of product concepts and new ventures.
Ben holds an MBA from MIT and a BS & MS in Mechanical Engineering from Johns Hopkins University.
A Marketing and Business Development professional with 24 years extensive Sales/Business Development, Marketing and Technical experience in the Networking/Telecoms/Datacomms and Mobile market segments, focused on selling to Service Providers.
Fomerly VP Marketing at the Metro Ethernet Forum (MEF)
David Noguer Bau is the head of Telco Vertical Marketing at the SP Strategic Marketing team in Juniper Networks. He has extensive experience in Service Provider network evolution and regularly runs executive sessions with technical and marketing teams of important telecom operators to accelerate the adoption of virtualisation.
David is based in Barcelona and has over 15 years of experience in the telecommunications sector. Prior joining Juniper Networks, Mr. Noguer Bau spent seven years at Nortel where he was a Business Development Manager specializing in Carrier Ethernet and Broadband areas. Before Nortel he worked at Eicon-Dialogic as Technical Manager in Spain. David has been the Country Marketing Chair at Metro Ethernet Forum for Spain.
Mr. Noguer has wide experience speaking at international Conferences. He was graduated as Computer Engineer by Universitat Autonoma de Barcelona (UAB) and has an executive MBA from EADA Barcelona and executive education at the Thunderbird School of Global Management (Arizona) and the Henley Business School (UK).
The views expressed here are my personal opinions , have not been reviewed or authorized by Juniper Networks and do not necessarily represent the views of Juniper Networks.
I’ve been 29 years in the industry, first as a trainee IBM operator at Barclays Bank, later starting my own business which was ultimately acquired by French listed company EasyVista – [giving me great insight into working as part of an internationally focused company alongside organisations like Reuters, UBS Warburg, GlaxoSmithKline and London Electricity].
I am Sales & Marketing Director at Netutils – a specialist IT Networking and Security solutions provider. My passion continues to be making enterprise more efficient via the intelligent deployment of technology, with a view to delivering real value for my clients.
Donyel Jones-Williams is Senior Product Marketing Manager overseeing SDN and Core Service Provider Product line for Juniper Networks. In this role, he leads all of the internal and external marketing activities for T-Series, PTX, IP/MPLSView and NorthStar SDN Controller.
Prior to joining Juniper Networks in January 2014, Donyel was a Senior Product Line Manager for Cisco Systems with in the High End Optical Routing Group managing product lifecycle for multiple products lines helping telecom providers operate efficiently and effectively including; ONS 155xx Product Family, ONS 15216, ONS 15454 MSTP, Carrier Packet Transport Product Family, ME 2600x, & ASR 9000v. He also negotiated favorable agreements with 3rd-party vendors furnishing components and parts and conducted both outbound and inbound marketing (webinars, case study-development, developed and delivered both business & technical at Cisco Live 2005-2012).
Donyel graduated from California Polytechnic State University-San Luis Obispo with a Bachelor of Science in Computer Science. While attending Cal Poly SLO he was a collegiate student athlete playing football as a wide receiver and a key member of the National Society of Black Engineers. Donyel is now an active volunteer for V Foundation.
With 20+ years of global IT management experience, Gary Clark oversees all technology services to support 9,600 employees at Juniper Networks, a $4.5 billion networking innovator with operations spanning 123 offices in 47 countries. Prior to Juniper, Gary held senior IT management roles at BlackRock/Barclays Global Investors and Deutsche Post/DHL.
Senior Systems Engineer for NEC NZ. Focused on Juniper Networking equipment, SDN and NEC compute platforms. Busy studying for the JNCIP-SP and ENT.
Outside of work I enjoy the great outdoors: Mountaineering, Bouldering, Rock or Ice climbing, Tramping (hiking to non-Kiwis) and Snowboarding.
I have been in the networking industry for over 30 years: PBXs, SNA, Muxes, ATM, routers, switches, optical - I've seen it all. Eleven years in the US, over 20 in Europe, at companies like AT&T, IBM, Bay Networks, Nortel Networks and Dimension Data. Since 2007 my focus has been on services at Juniper: support services, professional services, service automation. Our market is characterized by amazing technological innovations, but technology is no use if you cannot get it to work and keep it working. That is why services are so exciting: this is where the technology moves out of the glossy brochures and into the real world!
Follow me on Twitter: @JoeAtJuniper
For more about me, go to my LinkedIn profile: http://fr.linkedin.com/pub/joe-robertson/0/4a/34a
Jon joined Fujitsu UK&I as Chief Technology Officer in January 2011 from the public sector, where he was Chief Information Officer, Transformation Director and SIRO at the Valuation Office Agency. Prior to this he was Her Majesty’s Revenue and Customs’ first Chief Technology Officer, leading the integration of the former Inland Revenue and Customs & Excise organizations.
His roles in both organizations drove out savings in excess of £600m, as well as bringing about significant technology transformation, building high performing teams in the process.
Jon was a founding and core member of the UK Government Chief Technology Officer Council and recruited and led a team creating Public Services Network, XBRL mandation and cross government channel strategy.
Jon’s client side board level experience is built on 11 years at Accenture, with clients including Barclaycard, Legal & General, BP, Castrol and BG Group.
Jon now leads the UK & Irelands 1,200 strong Architecture Community, driving standard solutions, reinforcing rigorous re-use and a collegiate collaborative community and culture, leading with courage and conviction.
Jon is a firm believer in the 4Ps – Pace, Passion, Pride and Professionalism. He is a Chartered Engineer, Fellow of the British Computer Society, founding Fujitsu Fellow and a member of the Advisory Board for AppDynamics.
I'm a Distinguished Systems Engineer at Juniper Networks. My main technical interests are routing protocols, MPLS, PCE/WAN Controllers, automation, and optical integration. Before joining Juniper Networks in 1999, I worked at BT for several years, at first in the Photonics Research Department and later in the data transport and routing area. I have a PhD in ultrahigh-speed optical transmission and processing and an MA in Physics, both from Cambridge University. I co-authored the book "MPLS-Enabled Applications: Emerging Developments and New Technologies", with Ina Minei. The book is now in its third edition.
Marcel Wiget is Consulting Engineer Specialist and member of the Advanced Technology team for EMEA. His career within Juniper started back in 2009 as a Senior Systems Engineer driving one of the first MX based Broadband Edge deployment to success. Prior to Juniper, Marcel held various positions in pre-sales, professional services and development at Chantry Networks, Spring Tide, Nortel Networks and Wellfleet.
I love the intracacy and intimacy of succesful communications. Why and how people engage with each other is fascinating. I am also consumed with the way IT changes behaviours, values and expectations in society.
I bring this sense of wonder to my role in EMEA Service Provider Marketing Programs at Juniper Networks.
Down time: My passions are music, reading, politics, Derby County and playing the guitar (and the harmonica).
You can follow me elsewhere:
my personal blog: http://neilpound.tumblr.com/
my LinkedIn account: Neil Pound
I am one of a small team of Network Engineers working for Lumison Ltd, a UK ISP/MSP based in Edinburgh, Scotland. I have been with the company for almost 6 years moving from frontline support to the Managed Services team dealing with customer network design and implementation before talking up the role of Network Engineer. As well as the JNCIE-ENT certification.
I am currently a Sr. Product Marketing Manager specializing in Juniper's Security Portfolio in the Service Provider industry. I am an experienced senior technical leader, technical marketing engineer, solutions architect, and product marketing manager with over 20 years of Internet and Enterprise industry experience developing solutions from scratch often in relation with business units and technology groups, my projects ranged from product, solution, and technology development to corporate technology strategies. I have strong analytical skills and I am able to crunch and articulate complex technology to a variety of audience knowledge levels. I possess a deep hands-on technology and business knowledge of Service Provider and Enterprise architectures with deployment hands-on skills. I also bring a unique perspective of open source philosophy, including but not limited to open innovation, software development methodologies, open source monetization and business models, and licensing and compliance in software integration. I am a strategic leader with proved ability to empower a team to improve their product, themselves, their team, and our company’s market position.
An inspirational marketing leader working across the entire marketing mix to transform brand into business value, activity into results and thought leadership into measurable pipeline. You can follow me on Twitter at @PaulGainham
I have been at Juniper Networks since 2004, focused on Corporate Communications (media relations, analyst relations, customer reference progam) for the Europe, Middle East & Africa region.
I have worked in the networking industry since 1988.
Raghu Subramanian is VP of Sales Engineering for Asia-Pacific at Juniper Networks. Prior to this, he has served Juniper as chief strategist for the security business, product evangelist to channel partners, and product manager for M-series routers.
In past lives, Raghu was a chip designer at Hewlett Packard, and an R&D manager at a start-up acquired by PMC-Sierra.
Raghu has an MBA from the MIT Sloan School of Management, Ph.D. in Computer Science from the University of California at Irvine, and a B.Tech.in Electrical Engineering from the Indian Institute of Technology at Kanpur. In his spare time, he enjoys reading non-fiction, coaching kids for the Math Olympiad, and traveling with his family to other countries to learn about their ways.
Russell is the global leader of the Advanced Technologies team specializing in Data Center Virtualization and Automation. Russell leads the team that provides Juniper’s major customers with solutions to provide the network underpinnings for highly virtualized and automated data centers.
Stephen is currently a Partner Acccount manager at Juniper Networks, and has held this role for 3 years. Prior to Juniper, he worked at Extreme Networks for 11 years in a variety of roles.
Stephen is a Father of 3 children, a keen cricket fan and enjoys cooking, reading and theatre in his free time.
Stephen Liu is Senior Director of Product Marketing for Juniper Networks. In this role, he leads product marketing for Juniper’s industry-leading service provider portfolio of high-performance routing and switching products. These products include Juniper PTX Series, T Series, MX Series, and ACX Series platforms along with software and security.
Prior to joining Juniper in 2013, Stephen served as Director of Service Provider Marketing at Cisco Systems. In that role, he led product and solution marketing worldwide for the service provider routing, switching, optical, and software portfolio. Products included NCS, CRS, ASR, and ONS platforms.
Stephen attended the University of California, San Diego, where he received a bachelor’s of science degree electrical engineering – communication systems.
Hobbies include restoring old Volkswagens and coaching competitive youth soccer. He is based in Sunnyvale, California.
About Stuart Borgman, Business Systems Architect
Having spent many years in the telecommunications and networking industry, I understand just how complex networking technology can be, and equally, just how important it is for today’s fast-moving business.
Making the right IT choice for any organization is paramount, especially when it is helping drive business strategy. In my role at Juniper, I’m committed to helping all organizations plan and design their IT systems to make sure that each part works together to fully meet the needs of the business. Together with my colleagues in Professional Services, our aim is to ensure that all you need focus on is your business strategy, not the technology.
I'm currently working on a number of Service Provider projects focusing on Identity Management. These range from Mobile Operator WiFi offload projects & 3G SCADA device management to broadband authentication encompassing quota and service management for P2P and video traffic control.
I have over 15 years progressive experience designing complex RADIUS platforms to meet the demands of the most multifaceted businesses. One of the most successful projects focused on the consolidation of 22 separate RADIUS platforms spread over a large estate onto a single pair of RADIUS servers, offering the same functionality and business logic as the prior estate.
In addition I have spent a number of years observing and implementing solutions for the enterprise space in the BYOD and NAC market. It's a keen area of interest for me as it combines the whole concept of identity management and business needs together. My largest project in this space was for a UK company with global offices providing a NAC solution for over 200 sites, with over 150,000 staff.
Over the last 10 years Netutils have invested heavily in developing a technical team to support me and the business on these key areas. I strongly believe that a solution designed by Network Utilities should be the right solution technically and commercially for the customer, so my over-riding focus is on customer satisfaction. This follows on in the technical support service the Netutils team offer post implementation.
Not making tea, NAC, RADIUS, Quota Management, Diameter, full life cycle of the subscriber management. Working with large organisations taking a concept through to delivery around identity management whether authentication or Quality of Service.
An accomplished network engineer with 14+ years’ experience, and a Juniper employee since 2004, Tony leads the IT team focused on deploying “Juniper on Juniper”, using Juniper technology to run the business and deliver core business services across the enterprise. Tony holds a double JNCIS certification in Enterprise Routing, Security (JNCIS-ER, JNCIS-SEC) and a BS degree from California Polytechnic State University. Outside of work, Tony serves on a School Advisory Council, loves biking and good coffee.
Zoe Sands is Head of Digital Marketing at Juniper Networks and is responsible for digital marketing and social media across EMEA. She is an experienced Digital Marketer since 1997 with PRINCE2 practitioner status, during this period Zoe has successfully launched many new online innovations for Juniper Networks, Cisco, Dialogic, the Chartered Institute of Marketing (CIM) and Hyundai, including content managed and e-commerce based websites to integrated social media programmes. She has International exposure running projects globally, regionally and at a country level.
Zoe’s approach is to create an environment where those around her can share her passion for the Internet and the opportunities it presents. She says sharing knowledge, championing and communicating the benefits of digital capabilities enhances both the user experience and offers additional online communication channels and business opportunities. Zoe has a blog ‘Learning and sharing...’ to share her experience of all things online marketing, social media, chat online, SEO, SEM and mobile related content. You connect with Zoe via LinkedIn or find her on Twitter: @zoe9 and @ZoeSands.