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demarc
Posts: 25
Registered: ‎07-14-2008
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NetScreen-NS5GT Shared memory size [9437184] is too small for file size [11131651]

I tryed to upgrade from Firmware Version: 5.2.0r3.0 to ns5gt.6.2.0r2.   As I go to Update and then drop down to ScreenOS/ Keys I select Firmware Update (ScreenOS) and browse the file.  Then I hit Apply and I get this Error:

 

Shared memory size [9437184] is too small for file size [11131651]

 

What does this mean?

 

How can I upgrade to the new OS?

 

Thanks 

Rob C

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muttbarker
Posts: 2,285
Registered: ‎01-29-2008
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Re: NetScreen-NS5GT Shared memory size [9437184] is too small for file size [11131651]

Hey Rob - take a look at this KB - it may help you resolve your issue:

 

http://kb.juniper.net/index?page=content&id=KB9443&actp=search&searchid=1248440872567

 

Good luck!

Kevin Barker
JNCIP-SEC
JNCIS-ENT, FWV, SSL, WLAN
JNCIA-ER, EX, IDP, UAC, WX
Juniper Networks Certified Instructor
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Contributor
demarc
Posts: 25
Registered: ‎07-14-2008
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Re: NetScreen-NS5GT Shared memory size [9437184] is too small for file size [11131651]

Is there any Doc's that can help me with the Cli commands.

 

I found this one but it doesn't list the commands out.

 

http://kb.juniper.net/index?page=content&id=KB6901&actp=search&searchid=1248446989830

 

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muttbarker
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Re: NetScreen-NS5GT Shared memory size [9437184] is too small for file size [11131651]

I can send you the commands a little later today. In the field right now with no F/W access.
Kevin Barker
JNCIP-SEC
JNCIS-ENT, FWV, SSL, WLAN
JNCIA-ER, EX, IDP, UAC, WX
Juniper Networks Certified Instructor
Juniper Networks Ambassador

Juniper Elite Reseller
J-Partner Service Specialist - Implementation

If this worked for you please flag my post as an "Accepted Solution" so others can benefit. A kudo would be cool if you think I earned it.
Contributor
demarc
Posts: 25
Registered: ‎07-14-2008
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Re: NetScreen-NS5GT Shared memory size [9437184] is too small for file size [11131651]

No Problem I am in the field too working on OC192.  Thanks for your help.
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muttbarker
Posts: 2,285
Registered: ‎01-29-2008
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Re: NetScreen-NS5GT Shared memory size [9437184] is too small for file size [11131651]

CLI command for loading new O/S from a TFTP server:

 

save software from tftp 1.1.1.1 name_of_os_code_to_load to flash

reset

 

Not sure if you still need this or are looking for something else. I am in my office all day today if you need any other assistance.

Kevin Barker
JNCIP-SEC
JNCIS-ENT, FWV, SSL, WLAN
JNCIA-ER, EX, IDP, UAC, WX
Juniper Networks Certified Instructor
Juniper Networks Ambassador

Juniper Elite Reseller
J-Partner Service Specialist - Implementation

If this worked for you please flag my post as an "Accepted Solution" so others can benefit. A kudo would be cool if you think I earned it.
Contributor
demarc
Posts: 25
Registered: ‎07-14-2008
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Re: NetScreen-NS5GT Shared memory size [9437184] is too small for file size [11131651]

I did what you asked and I got an error.

 

save software from tftp 192.168.177.35 ns5gt.6.2.0r2.0 to flash

 

!!!!!!!!!!!!!!!!!!  It ran for about 2-3 mins and I got this error.

 

!data proc fatal error

 

Distinguished Expert
muttbarker
Posts: 2,285
Registered: ‎01-29-2008

Re: NetScreen-NS5GT Shared memory size [9437184] is too small for file size [11131651]

Never saw that error before. 5.2 is a very old release. One suggestion - upgrade from 5.2x to 5.4 and then try and upgrade to 6.2 - it may just be to big a "jump" though there is nothing in any release notes that I recall about that.

 

 

Kevin Barker
JNCIP-SEC
JNCIS-ENT, FWV, SSL, WLAN
JNCIA-ER, EX, IDP, UAC, WX
Juniper Networks Certified Instructor
Juniper Networks Ambassador

Juniper Elite Reseller
J-Partner Service Specialist - Implementation

If this worked for you please flag my post as an "Accepted Solution" so others can benefit. A kudo would be cool if you think I earned it.
Contributor
demarc
Posts: 25
Registered: ‎07-14-2008
0

Re: NetScreen-NS5GT Shared memory size [9437184] is too small for file size [11131651]

Upgrade to 5.4 and then again to 6.2 worked.  Your right it was to big of a Jump... But it work thanks for your help.

 

Rob C

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