Junos OS

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  • 1.  Device rebooted on commit

    Posted 06-30-2016 00:27

    Before I had this problem with EX4500 now EX4200 did same thing.

     

    When commit a configuration device did commit than rebooted it self. 

     

    Is it a bug about junos version? Did you ever see this kind of problem? 



  • 2.  RE: Device rebooted on commit
    Best Answer

    Posted 06-30-2016 03:14

    Yes, this is very likely a software bug in Junos.  Junipe refers to these as PR (problem reports).

     

    You should open a JTAC case and upload the RSI and log bundle so they can verify which existing PR or if this is a new one.

     

    You could also search the PR database and try to determine for yourself if you are hitting a known PR.  This is public inforamtion after the details of a PR are verified.  If you find the match for your specific issue you can then upgrade to one of the versions listed as fixed for that PR.

     

    https://prsearch.juniper.net/InfoCenter/index?page=prsearch

     

    In your case the trigger is a commit plus whatever the type of change you are making in the config.  If you search your software version and the word commit.  this will list all the commit related PR for that version.  Most commit & reboot bugs will be trigger by specific parameters being changed in the config so you will need to match that in the supplied list.



  • 3.  RE: Device rebooted on commit

    Posted 07-01-2016 00:14

    2 diffrent model 2 diffrent junos version and same problem. How do they can't fix this problem 11.4R2.14 to 12.3R9.4 ?

     

    Model: ex4200-24t
    JUNOS Base OS boot [11.4R2.14]
    JUNOS Base OS Software Suite [11.4R2.14]
    JUNOS Kernel Software Suite [11.4R2.14]
    JUNOS Crypto Software Suite [11.4R2.14]
    JUNOS Online Documentation [11.4R2.14]
    JUNOS Enterprise Software Suite [11.4R2.14]
    JUNOS Packet Forwarding Engine Enterprise Software Suite [11.4R2.14]
    JUNOS Routing Software Suite [11.4R2.14]
    JUNOS Web Management [11.4R2.14]

     

     

    Model: ex4500-40f
    JUNOS Base OS boot [12.3R9.4]
    JUNOS Base OS Software Suite [12.3R9.4]
    JUNOS Kernel Software Suite [12.3R9.4]
    JUNOS Crypto Software Suite [12.3R9.4]
    JUNOS Online Documentation [12.3R9.4]
    JUNOS Enterprise Software Suite [12.3R9.4]
    JUNOS Packet Forwarding Engine Enterprise Software Suite [12.3R9.4]
    JUNOS Routing Software Suite [12.3R9.4]
    JUNOS Web Management [12.3R9.4]
    JUNOS FIPS mode utilities [12.3R9.4]



  • 4.  RE: Device rebooted on commit

    Posted 07-02-2016 06:07

    Once you have JTAC identify the specific PR you will be able to determine which versions have the patched code.  The timelines work like this as an example:

     

    Issue discovered 2013 and introduced 2 years before that 2011

    Affected versions will be high 11 through 13 at specific revision numbers

    Patched version will be ported into these chains at a higher revision number

    So there are versions of 11, 12 & 13 with and without the issue

     

    The PR will list both the affected version and below and the patched version and above for that specific bug.