01-12-2012 10:55 PM - edited 01-13-2012 03:10 AM
We have service now up and running. Only thing is that I am unable to install AI-scripts on our mixed EX4500 and 4200 VC. Any Idea why? or is it just not supported?
Anyway. Since there are no device snapshots we receive e-mails about that every day. The problem is also that I have configured it to send to a group email and somehow to myself and my colleagues individually. I would first of like to delete the group email notification on this specific event (reminder) and I would also like to edit the individual email addresses.
In Service now - notifications there are four (original) templates. None of them stating the snapshot rule and every one of them has just the group email assigned / filtered. There should be another place to configure all emails sent from firstname.lastname@example.org
Thanks for a quick and easy reply!
01-13-2012 05:21 AM