After upgrade, some log fields are blank in NSM

[DeaconZ]

I have about 20 firewalls managed in NSM. Most are SSG20's, but I have one NSRP cluster of SSG550's. I recently upgraded the NSM to 2010.3 (Previously 2010.1). Now when I am in log viewer, the SSG550's logs don't display the Zone(Src or Dst)  & Rule #. The SSG20's log normally.

Also, the 550's are the only FW's running ScreenOS 6.2.0R8. The 20's are running 6.2.0R6 or below (R5, R4,or R3). Anybody else with this problem?

[DeaconZ]

I guess nobody else is experiencing this problem?

[rubella]

Is a known problem, I had it on multiple NSM installations.

For the 2010.3 version, you have to install patch 58 or later. You can request the download link from JTAC.

[rubella]

Links to download the patches:

https://download.juniper.net/software/nsm/2010.3p58/nsm2010.3p58_servers_linux_x86.zip
https://download.juniper.net/software/nsm/2010.3p58/nsm2010.3p58_ui_win_x86.zip

[SiRi]

Hello,

We encountered this problem even with a new version of NSM.

So, is this problem finally solved?

With kind regards

Simon