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net_sec
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Registered: ‎08-24-2009
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Cannot connect to NSM after 2009.1r1 Upgrade.

[ Edited ]

Hello guys,

 

since i upgraded the backup member of NSMXpress from 2008.2r2 to 2009.1r1, i can't connect anymore with the windows GUI (also upgraded to 2009).

Before trying to connect, i stoped the haSvr on the primary node, making the second node become activ.

 

The GUI stay with the "loading data" message, and i have the following logs on /usr/netscreen/GuiSvr/var/errorLog/guiDaemon.0 log file :

 

[02/18/2010 12:24:14.208] [Error] [3063076544-guiTlsPlug.c:758] GUITLSPLUG:     SSL_ERROR_SYSCALL
[02/18/2010 12:24:14.208] [Error] [3063076544-guiTlsPlug.c:767] GUITLSPLUG:     error:00000005:lib(0):func(0):smileyvery-happy:H lib
[02/18/2010 12:24:14.208] [Notice] [3063076544-guiTlsPlug.c:942] guiTlsPlugSSLConnect: exit failure
[02/18/2010 12:24:14.208] [Error] [3063076544-guiTlsPlug.c:1987] GUITLSPLUG: gnuiTlsPlugHandleHandshakeState() failed
[02/18/2010 12:24:14.208] [Notice] [3063076544-guiTlsPlug.c:1984] GUITLSPLUG: Received HANDSHAKE state = 4
[02/18/2010 12:24:14.208] [Notice] [3063076544-guiTlsPlug.c:858] guiTlsPlugSSLConnect entry plug state = 4
[02/18/2010 12:24:14.208] [Notice] [3063076544-guiTlsPlug.c:924] guiTlsPlugSSLConnect: debug five - errorCode = 5
[02/18/2010 12:24:14.208] [Error] [3063076544-guiTlsPlug.c:758] GUITLSPLUG:     SSL_ERROR_SYSCALL
[02/18/2010 12:24:14.208] [Error] [3063076544-guiTlsPlug.c:767] GUITLSPLUG:     error:00000005:lib(0):func(0):smileyvery-happy:H lib
[02/18/2010 12:24:14.208] [Notice] [3063076544-guiTlsPlug.c:942] guiTlsPlugSSLConnect: exit failure
[02/18/2010 12:24:14.208] [Error] [3063076544-guiTlsPlug.c:1987] GUITLSPLUG: gnuiTlsPlugHandleHandshakeState() failed
[02/18/2010 12:24:14.208] [Notice] [3063076544-guiTlsPlug.c:1984] GUITLSPLUG: Received HANDSHAKE state = 4
[02/18/2010 12:24:14.208] [Notice] [3063076544-guiTlsPlug.c:858] guiTlsPlugSSLConnect entry plug state = 4
[02/18/2010 12:24:14.208] [Notice] [3063076544-guiTlsPlug.c:924] guiTlsPlugSSLConnect: debug five - errorCode = 5
[02/18/2010 12:24:14.208] [Error] [3063076544-guiTlsPlug.c:758] GUITLSPLUG:     SSL_ERROR_SYSCALL
[02/18/2010 12:24:14.208] [Error] [3063076544-guiTlsPlug.c:767] GUITLSPLUG:     error:00000005:lib(0):func(0):smileyvery-happy:H lib
[02/18/2010 12:24:14.208] [Notice] [3063076544-guiTlsPlug.c:942] guiTlsPlugSSLConnect: exit failure
[02/18/2010 12:24:14.208] [Error] [3063076544-guiTlsPlug.c:1987] GUITLSPLUG: gnuiTlsPlugHandleHandshakeState() failed

 

I also attached the GUI  _outxxx.dat file, with a strange message about different schema version...

 

Any help will be appreciated.

 

Thanks

Recognized Expert Recognized Expert
Recognized Expert
CN
Posts: 316
Registered: ‎10-28-2008
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Re: Cannot connect to NSM after 2009.1r1 Upgrade.

Would suggest reverting the schema to defaults & then try to restart the applicaiton.

 

Below KB has the process

http://kb.juniper.net/KB13555

 

Thanks,
Chandra

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