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  • 1.  NSM 2008.2R2 Installation Issue GUI Server [Fresh Installation]

    Posted 08-05-2009 06:51
      |   view attached

    Dear experts,

     

    Everything was going like a charm until I get the following error during the installation of the GUI SERVER. See below 

     

    ########## CONFIRMATION ##########

    About to proceed with the following actions:
    - Install Device Server
    - Install GUI Server
    - Install High Availability Server
    - Store base directory for management servers as /usr/netscreen
    - This machine will have base license with maximum 25 devices
    - This machine does not participate in an HA cluster
    - Store Device Server data in /var/netscreen/DevSvr
    - Store GUI Server data in /var/netscreen/GuiSvr
    - Store GUI Server database log in /var/netscreen/GuiSvr/xdb/log
    - Use IP address 10.32.209.212 for management
    - Use port 8443 for NBI Service
    - Connect to GUI Server at 10.32.209.212:7801
    - Set password for 'super' user
    - CFM user: cfmuser
    - CFM Password set for 'cfmuser'
    - Servers will be restarted automatically in case of a failure
    - Local database backups are enabled
    - Start backups at 02
    - Daily backups will not be sent to a remote machine
    - Number of database backups to keep: 7
    - HA rsync command backup timeout: 3600
    - Create database backup in /var/netscreen/dbbackup
    - Postgres DevSvr Db Server port: 5432
    - Postgres DevSvr Db super user: nsm
    - Postgres DevSvr Db password set for 'nsm'
    - Start server(s) when finished: Yes

    Are the above actions correct? (y/n)> y

    ########## PERFORMING INSTALLATION TASKS ##########

    ----- INSTALLING Device Server -----
    Looking for existing RPM package.......................

    .....ok
    Removing DevSvr files from default location.................ok
    Installing Device Server RPM................................ok
    Installing JRE..............................................ok
    Installing GCC..............................................ok
    Creating var directory......................................ok
    Creating /var/netscreen/dbbackup............................ok
    Putting NSROOT into start scripts...........................ok
    Filling in Device Server config file(s).....................ok
    Setting permissions for Device Server.......................ok
    ----- Setting up PostgreSQL for DevSvr -----
    Setting up PostgreSQL for DevSvr............................ok
    Installation of Device Server complete.

    ----- INSTALLING GUI Server -----
    Looking for existing RPM package............................ok
    Removing GuiSvr files from default location.................ok
    Installing GUI Server RPM...................................FAILED


    Removing staging directory..................................ok
     
    when I see the log I found the following ( I am oby copying the ERROR part from the log file,log file is attached for reference
     
    20090805153326:    Looking for existing RPM package
    20090805153326:     START dotpad()...
    20090805153326:     END dotpad()...
    20090805153326:    LOOKFORPACKAGE:
    20090805153326:    Did not find existing GuiSvr RPM
    20090805153326:    Removing GUI Server files from default location
    20090805153326:     START dotpad()...
    20090805153326:     END dotpad()...
    20090805153326:     START saferm()...
    20090805153326:     arg: -rf
    20090805153326:     arg: /usr/netscreen/GuiSvr
    20090805153326:     START intretcode()...
    20090805153326:     END intretcode()...
    20090805153326:    END removeexisting()...
    20090805153326:    START dotpad()...
    20090805153326:    END dotpad()...
    20090805153326:   Installing RPM netscreen-GuiSvr-*-1.i686.rpm
    20090805153352:    START silentlogfile()...
    20090805153352:    Contents of /tmp/netmgtstaging.20090805152349/rpminstall-GuiSvr-stdout.log:
    20090805153352:    Entering specPre
    20090805153352:    Exiting specPre
    20090805153352:    Contents of /tmp/netmgtstaging.20090805152349/rpminstall-GuiSvr-stderr.log:
    20090805153352:    error: unpacking of archive failed on file /usr/netscreen/GuiSvr/lib/webproxy/webapps/download/installers/windows/install.exe;4a797c17: cpio: read
    20090805153352:    END silentlogfile()...
    20090805153352:    START intretcodecritical()...
    20090805153352:     START earlyexit()...
    20090805153352:      START cleanup()...
    20090805153352:       START dotpad()...
    20090805153352:       END dotpad()...
    20090805153353:       START saferm()...
    20090805153353:       arg: -rf
    20090805153353:       arg: /tmp/netmgtstaging.20090805152349
    20090805153355:      Successfully removed staging dir
    20090805153355:      END cleanup()...
     

    I sucessfully installed  nsm2008.2r1-systemupdate-linux.zip to update the linux to meet the pre-requiste.

     

    I tried twice but ended up with same error, when I downloaded the NSM2008.2R2 i confirmed it with MD5 hash as well

     

    Any idea, experience and help will be appreciated.

     

    Thanks in Advance

     

    Attachment(s)



  • 2.  RE: NSM 2008.2R2 Installation Issue GUI Server [Fresh Installation]
    Best Answer

    Posted 08-05-2009 07:24

    Hi,

    it really seems like the package is corrupted.

    Try to download again, check the MD5 and check the MD5 again after the installer is copied into the NSM server.

     

    Sometimes copying the file via programs like winSCP can introduce errors.

     

    Hope this solves

     

    Ciao

    Daniele



  • 3.  RE: NSM 2008.2R2 Installation Issue GUI Server [Fresh Installation]

    Posted 08-17-2009 06:41

    I burned the NSM in the CD and install it from the CD and worked fine