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Visitor
isman
Posts: 2
Registered: ‎04-03-2011
0

NSM 2010.4 - Fail to import SA device


Hi All,

I have installed NSM 2010.4 on Redhat 5.6 with 158 schema version which fails to import SA-4000 device config

Config status is "import needed".

When I try to import the config through Devices-->Configuration-->Import device config
on "Job Information" box for import config "Job Type", the completion progress stuck at 10% with Pending Description for a long time.
Where the completion runs to a 100% with Failed status, gives the following error
 
"Error Code:

Error Text:
   Import Device Configuration Failure !.
ImportDevice Results
get-config Failed .
null

Error Details:
    No Details Available."

Deleting the SA from the NSM and importing it again won't help even the schema version have been updated to 178.

Is there any of you have an experince with this?

Thanks and Regards,
Isman

Contributor
vencour
Posts: 93
Registered: ‎06-17-2010
0

Re: NSM 2010.4 - Fail to import SA device

[ Edited ]

Can you check following?

1) related NSM logs ... NSM DevSvr processes names, definitions, and error logs filenames ... http://kb.juniper.net/InfoCenter/index?page=content&id=KB11829

2) How to troubleshoot NSM Delta Config or Device Update Issues ... http://kb.juniper.net/InfoCenter/index?page=content&id=KB9845

Contributor
DeaconZ
Posts: 140
Registered: ‎01-14-2009
0

Re: NSM 2010.4 - Fail to import SA device

[ Edited ]

I have this same problem with NSM 2011.1s1.

 

I have a standalone SA4000 and an SA4500 cluster. All fail to import the config.

 

Error Code:

Error Text:
   Import Device Configuration Failure !.
ImportDevice Results
get-config Failed .
null

Error Details:
    No Details Available.

Visitor
jobrafi
Posts: 7
Registered: ‎10-27-2008
0

Re: NSM 2010.4 - Fail to import SA device

Did anyone have a resolution to this issue? I am experiencing the same problem on NSM2011.4 with SA6500 running 7.1r3

Contributor
InfoLP
Posts: 17
Registered: ‎11-06-2012
0

Re: NSM 2010.4 - Fail to import SA device

Same problem. Any solution?

NSMExpress 2012.2

SA 4500 cluster

Contributor
InfoLP
Posts: 17
Registered: ‎11-06-2012
0

Re: NSM 2010.4 - Fail to import SA device

To resolve my problem I delete the SA from the NSM and add it again with another name.

And It works.

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