05-12-2010 11:31 AM
i followed the stpes at KB8318 & it was working fine & i was receving reports on my mail
i changed the NSM client password & after that i faced issue at step 5 , please check the attached image
any ideas ?
05-14-2010 06:25 AM
For more explanation :
I was following the steps at KB 8318 for generating reports & it was working fine
I changed the NSM client password form GUI client : Tools Menu ........
After that i found the below error when following the steps at kb8318 :
./guiSvrCli.sh --generate-reports --report "global:shared:<report-name>" --script email.sh
Cannot open GUI client srever , Invalid username or password
It should have asked me about the username & password as what was happening before
I tried to revert back to the old password , but the GUI cleint gives me an error : password length must be between 9 & 64 characters , i dodnot know how was it accepoted from the begining ?
05-14-2010 09:25 AM
The error message shows file not found.
Instead of starting with ./guiSvrCli.sh, can you specify the complete path.
The file is located in the /usr/netscreen/GuiSvr/utils directory.
05-17-2010 12:26 PM - edited 05-17-2010 12:27 PM
Yes , i alraedy checked that & when i'm under the correct directory i can find an error : invalid username or password & Cannot open GUI client~~~~~~~~~~~~i explained that above
I tried KB15535 but it didnot help