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Visitor
Genyryodan
Posts: 3
Registered: ‎03-22-2009
0
Accepted Solution

Unable to get NSM graphic interface using admin accounts !

Dear All,

 

After athentication with my user admin account i can't get NSM GUI it is stopping in the step "Loading ressources", however I can get it using the SuperUser.

 

Config:

 

OS: RedHat 4,

NSM Version: 2008 1r1

 

Waiting for your quick feedback

 

Thanks & Best regards 

Recognized Expert
Daniele
Posts: 164
Registered: ‎11-06-2007
0

Re: Unable to get NSM graphic interface using admin accounts !

Hi,

it's a known issue downloading the schema files in 2008.1r1, I strongly recommend you an upgrade to 2008.2r2!

Also, remember to copy the new certificate as indicated in the download page...

 

 

Ciao

Daniele

***Contributor at Router Freak blog***
Recognized Expert Recognized Expert
Recognized Expert
CN
Posts: 316
Registered: ‎10-28-2008
0

Re: Unable to get NSM graphic interface using admin accounts !

As a workaround you could delete the .nsm directory in the c:\Documents and Settings\<YourHomeDirectory> and then open the NSM GUI. You should now be able to login.

 

Thanks,
Chandra

Super Contributor
mehdi
Posts: 240
Registered: ‎08-19-2008

Re: Unable to get NSM graphic interface using admin accounts !

[ Edited ]

Hi

 

please reinstall  your client and try however for goodreinstallation please do

 

uninstall current version  NSM client

remove all files NSM client programs files .....etc

also remove files on your profile system  win like docuement and setting .......etc 

 

after that you reinstall you NSM client with thier shema update 

 

please let us know your result 

 

hope this help you 

 

thanks 

Message Edited by mehdi on 08-17-2009 05:15 PM
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http://www.linkedin.com/in/mkhitmane
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Visitor
Genyryodan
Posts: 3
Registered: ‎03-22-2009
0

Re: Unable to get NSM graphic interface using admin accounts !

Now the problem is solved,

Thank you Mehdi for your precious assistance.

 

Best regards

Genyryodan

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