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  • 1.  Unable to get NSM graphic interface using admin accounts !

    Posted 08-12-2009 11:09

    Dear All,

     

    After athentication with my user admin account i can't get NSM GUI it is stopping in the step "Loading ressources", however I can get it using the SuperUser.

     

    Config:

     

    OS: RedHat 4,

    NSM Version: 2008 1r1

     

    Waiting for your quick feedback

     

    Thanks & Best regards 



  • 2.  RE: Unable to get NSM graphic interface using admin accounts !

    Posted 08-12-2009 13:18

    Hi,

    it's a known issue downloading the schema files in 2008.1r1, I strongly recommend you an upgrade to 2008.2r2!

    Also, remember to copy the new certificate as indicated in the download page...

     

     

    Ciao

    Daniele



  • 3.  RE: Unable to get NSM graphic interface using admin accounts !

    Posted 08-12-2009 13:19

    As a workaround you could delete the .nsm directory in the c:\Documents and Settings\<YourHomeDirectory> and then open the NSM GUI. You should now be able to login.

     

    Thanks,
    Chandra



  • 4.  RE: Unable to get NSM graphic interface using admin accounts !
    Best Answer

    Posted 08-17-2009 07:19

    Hi

     

    please reinstall  your client and try however for goodreinstallation please do

     

    uninstall current version  NSM client

    remove all files NSM client programs files .....etc

    also remove files on your profile system  win like docuement and setting .......etc 

     

    after that you reinstall you NSM client with thier shema update 

     

    please let us know your result 

     

    hope this help you 

     

    thanks 

    Message Edited by mehdi on 08-17-2009 05:15 PM


  • 5.  RE: Unable to get NSM graphic interface using admin accounts !

    Posted 08-17-2009 09:54

    Now the problem is solved,

    Thank you Mehdi for your precious assistance.

     

    Best regards

    Genyryodan