Partner Watch
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An Australian managed service provider (MSP) delivers managed virtual networks to its customers using a variety of Customer Premises Equipment (CPE) in their customers’ remote offices.  Some CPE devices are Juniper SRX Gateways, while others are devices from alternative equipment vendors. Their approach to managing all these CPE devices had been to employ experienced engineers who configured the devices via Command Line Interface (CLI). While widely used throughout the industry, using CLI to configure and manage devices is a costly way to manage networks because it requires skilled resources to make even simple changes.

 

Previously, when customers contacted the MSP to request a change to their devices, they would wait hours while the change request was logged by the customer service engineer, forwarded to a senior engineer for attention and, finally, completed. Apart from continually involving expensive senior resources, the delays were also frustrating to customers.

 

In early 2015, the MSP began using OneConfig’s cloud-based management platform to configure and manage its Juniper SRX Gateways. OneConfig – which is exclusively for Junos® devices - is designed for day-to-day management tasks such as interface configuration, managing security policies, editing VLANs, and configuring NAT rules. Because OneConfig's platform is a multi-tenanted solution, the MSP was able to see and manage all its customers’ CPE devices from a single web interface. Additionally, OneConfig’s simple workflows are designed to be used by junior engineers with no Junos® experience, which enabled the MSP to hand-off most day-to-day changes from its senior engineers to its customer service engineers.

 

When CLI was replaced by OneConfig’s intuitive web interface, the impact to customers was immediate and significant. Whereas before they may have waited hours, changes now happen while they are on the phone. Customer service engineers who answer customer calls can use OneConfig to safely and securely view customers’ devices and make changes immediately. The customers are delighted, the customer service engineers are empowered, and the senior engineers are free to work on higher value tasks.

 

On the strength of this success, the MSP is planning to consolidate its mixed-vendor fleet of CPE devices and standardize on Juniper SRX Gateways for all its CPE devices.

Check out the latest IDEAS/Connected Minutes video interview with Justin Scopaz, senior director, worldwide distribution, to learn what distinguishes our distributor program from the rest. It’s all about simplicity, inclusiveness and rewards.

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Juniper Gets the Lead Out

by Juniper Employee ‎06-15-2015 02:15 PM - edited ‎06-15-2015 02:51 PM

Juniper Gets the Lead Out

by Matt Hurley, Corporate Vice President, Global Field and Marketing Organization

 

July 21, 2016 may seem like a long way off today, but between now and then Juniper will be working diligently to convert our products to achieve RoHS2 compliance.

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Talk with Customers about the Cost of Security

by Juniper Employee ‎06-10-2015 12:30 AM - edited ‎06-11-2015 11:23 AM

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Talk with Customers about the Cost of Security

By Matt Hurley, Corporate VP, Channel and Field Marketing Organization

 

Cybersecurity can be a touchy, but important, topic to discuss with customers. You can count on a security breach almost as sure as you can count on the sunrise, it seems. Having a talk with your customers is now more important than ever.

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Facts Tell, but Stories Sell

by Stan de Boisset, Senior Director, Worldwide Commercial Sales

 

A few weeks ago, I wrote on why it is the best time to be a partner with Juniper in Commercial Business, by sharing some of the programs we will be introducing throughout the year to help partners grow their business. Today I’d like to expand on some of the reasons why customers buy and how we can help them make the right choices.

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IDEAS/Connected Minutes: To Catch a [Retail] Thief

by Juniper Employee ‎05-28-2015 08:37 AM - edited ‎05-28-2015 08:39 AM

Karen Ray, Director of Field Marketing at Juniper Networks, talks about how important security is today among retailers and what Juniper has developed to help partners win in retail markets

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Juniper Captures CRN Virtualization Top 50 Spot

by Juniper Employee ‎05-27-2015 01:27 PM - edited ‎05-27-2015 03:13 PM

Juniper Captures CRN Virtualization Top 50 Spot

by Matt Hurley, Corporate VP, Global Partner and Field Marketing

 

Juniper Networks has again been honored, this time by CRN, who has included us in its 2015 Virtualization 50 list, “which recognizes technology vendors that are powering and supporting the benefits of virtualization across all parts of the IT infrastructure.”

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Stay on Top of the Latest in Network Design

by Matt Hurley, Corporate VP, Global Partner and Field Marketing

 

We want you to be the most knowledgeable partners on the planet. That’s why we’re making a new Network Design Training and Certification curriculum available to you. The curriculum teaches best practices and new techniques across network design, including software-defined network (SDN) and network functions virtualization (NFV).

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Fine-tuning Our Security Strategy

by Juniper Employee on ‎05-22-2015 07:03 AM

Fine-tuning Our Security Strategy

by Matt Hurley, Corporate VP, Global Partner and Field Marketing Organization

 

Juniper has reached an agreement to license our DDoS Secure technology to Accumuli Security. Under the agreement, Accumuli will take over responsibility of providing support to Juniper DDoS customers and will continue selling the product.

 

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Last week I visited our new team of JMC EMEA marketing specialists in Bucharest. There is no doubt in my mind that the team will enable Juniper Partners to deliver excellence in Partner Marketing Execution:

 

  • Hear how our new team of marketing specialists can help Juniper Partners generate more leads and pipeline. 
  • See which of our JMC campaign assets are delivering results for Juniper Partners. 
  • Discover the full portfolio of marketing tools Juniper Partners can access via our new and enhanced JMC program.
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In the latest edition of IDEAS/Connected Minutes, Tyler Anderson, Director of Global Security Partner Development at Juniper, talks about the new Juniper Firewall Migration Cloud tool. The same migration tool used by the Juniper Professional Services team is now available free to our partners.

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The Best 2 Minutes You Can Spend Today: "IDEAS/Connected Minutes" videos

by Juniper Employee ‎04-23-2015 10:11 AM - edited ‎05-06-2015 08:27 AM

"IDEAS/Connected Minutes" is our way of providing partners valuable information on how you can go to market with Juniper in two minutes or less. They are concise video interviews with Juniper subject matter experts who deliver the key benefits about new programs or promotions available to you through Juniper Partner Advantage.

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Security_PC hero banner.pngWe Just Introduced the Industry’s Fastest Firewall

By Matt Hurley, Corporate Vice President, Global Field and Marketing Organization

 

We just announced new hardware for our SRX5800 Services Gateway that will deliver unprecedented performance necessary to secure traffic on high-speed networks.

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An Open Letter from the CEOs of Juniper Networks and Aruba: Our Partnership Will Continue

 

by Matt Hurley, Corporate VP, Global Partner and Field Marketing Organization

 

Last year Juniper Networks announced a strategic partnership agreement with Aruba Networks to deliver open, converged wired and wireless network solutions based on best-of-breed technologies. On March 2, 2015 Aruba and HP announced a definitive agree for HP to acquire Aruba. In the letter below, Dominic Orr, CEO of Aruba Networks, and Rami Rahim, CEO of Juniper Networks, explain that the acquisition will have no effect on the relationship between our two companies.

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qfx5100-24q-aa-rear-in-high.jpgJuniper Continues to Push the Innovation Edge

by Matt Hurley, Corporate VP, Global Partner and Field Marketing Organization

 

Close on the heels of last month’s breakthrough product innovations, we’re announcing a new data center switch and packet flow module that will help reshape the financial services market.

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