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Contributor
Posts: 38
Registered: ‎09-15-2008
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Accepted Solution

Apple iPAD and iPhone Support

We have a number of high level executives asking when they will be able to use their Apple iPAD and iPhone with Network Connect/JSAM.  I know Apple is coming on with iPAD/iPhone OS 4.0 to support Juniper SSL.  Does anyone know if we will need to upgrade the code on the SAs to support the iPAD and iPhones?  We are running 6.5R3.1 right now.

 

Thank you

Regular Visitor
Posts: 1
Registered: ‎02-05-2010
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Re: Apple iPAD and iPhone Support

[ Edited ]

Junos Pulse on the iPhone will be supported on IVE OS 6.4R1 and later releases.  http://kb.juniper.net/KB17424

Moderator
Posts: 198
Registered: ‎07-11-2008
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Re: Apple iPAD and iPhone Support

The Pulse client for iOS devices will be available on iOS 4.0. Apple should be releasing iOS 4.0 soon. I don't have the documentation yet, but I believe the Pulse client may have some backwards compatibility support. Once the documentation is posted we'll be able to answer this question better.

Contributor
Posts: 38
Registered: ‎09-15-2008
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Re: Apple iPAD and iPhone Support

Guys,

 

Thank you for the information.  This helps a lot!

JW
Contributor
Posts: 15
Registered: ‎01-24-2008
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Re: Apple iPAD and iPhone Support

Well, Juniper had better hurry up as OS 4 is out and I see no sign of the app being released. Other than the "sometime in summer" or "middle of July" comment. Pulse won't be compatible with the IPad until it is running OS 4 - try explaining that to an exec who doesn't want to hear more IT bunk.

 

We are giving serious thought to running the whole thing through Cisco IPSEC as this whole the Pulse concept was

released months before it could actually run on anything.

 

 

Contributor
Posts: 38
Registered: ‎09-15-2008
0

Re: Apple iPAD and iPhone Support

Yeah, OS4 came out today.  I have people hounding me why they cannot download the new "Pulse" client from the Apple App store!  So, Juniper where is it?  I have a number of VP's giving me the evil eye right now!

Visitor
Posts: 1
Registered: ‎02-03-2009
0

Re: Apple iPAD and iPhone Support

Where is Junos Pulse??  Wanting to try this new app from my iPhone 3GS running iPhone 4.0 code.

 

-Mike

Moderator
Posts: 198
Registered: ‎07-11-2008
0

Re: Apple iPAD and iPhone Support

[ Edited ]

We don't have a firm date yet on when Apple will post the software on the App Store. It should be posted on their App Store around mid to late July 2010.

 

We do have a KB on the topic of iOS Pulse, which will be updated as more informaiton is made availiable:

 

http://kb.juniper.net/KB17424

JW
Contributor
Posts: 15
Registered: ‎01-24-2008
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Re: Apple iPAD and iPhone Support

There is also no step by step documentation on how to implement SCEP using Pulse and the Iphone. Check with any one and they will tell you they want a seamless connection. No passwords, tokens or anything else. Start Pulse and they are on. Juniper should get together with Apple and create a document that is very easy and clear. Everything that I have come across requires a broad knowledge of coding. SCEP is not easy to implement with IPhone and Windows AD at the backend. It will either require a third party app or paying someone to create or set up the code to get the cert exchange working with an IPhone, Pulse and config management. Does anyone at Juniper or Apple know this?

Contributor
Posts: 10
Registered: ‎02-02-2010
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Re: Apple iPAD and iPhone Support

 


cbarcellos wrote:

We don't have a firm date yet on when Apple will post the software on the App Store. It should be posted on their App Store around mid to late July 2010.


Should we infer from this response that the software has been submitted to Apple for approval?  That is the conventional interpretation of "we're waiting on Apple", although we should be beyond the four-week application approval cycle these days Smiley Happy

 

 

Thanks,

 

--Chris

 

Contributor
Posts: 55
Registered: ‎01-12-2010
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Re: Apple iPAD and iPhone Support

That KB article also says, " Junos Pulse on the iPhone will be supported on IVE OS 6.4R1 and later releases." Is that still accurate? I'm running 6.4R1 and I don't see any sign of Pulse support (unlike 7.0)

JW
Contributor
Posts: 15
Registered: ‎01-24-2008
0

Re: Apple iPAD and iPhone Support

Forget it.

 

We will be using Cisco for the VPN.

 

There is no documentation on Pulse for IPhone - forget IPad, won't work with Pulse for months.

 

No firm news Juniper on a release date for Pulse.

 

Even though OS 4 is out AND there are working beta Pulse versions on Youtube to frustrate us even more.

 

I also have a strong suspicion that the IVE will not support cert auth as part of two factor if you are using IPhone.

 

I wish that I had never brought this up at my company - have to keep coming up with lame explanations as to why no

 

availability.

Contributor
Posts: 68
Registered: ‎02-04-2009
0

Re: Apple iPAD and iPhone Support

Perhaps there is no pulse for iPhone documentation because the software has not been released yet?

 

I'm not sure whey folks think that the pulse software should be out the second apple releases a new version of their OS.

 

 

 

Are you equally upset that juniper does not support windows 8 yet?

JW
Contributor
Posts: 15
Registered: ‎01-24-2008
0

Re: Apple iPAD and iPhone Support

You should have been party to some of the discussions we had with reps from Juniper - maybe then you would understand the disappointment

JW
Contributor
Posts: 15
Registered: ‎01-24-2008
0

Re: Apple iPAD and iPhone Support

Windows 8 support would be helpful - yes

Contributor
Posts: 17
Registered: ‎05-01-2008
0

Re: Apple iPAD and iPhone Support

Please feel free to enlighten us with any useful information (or propoganda) that was divulged. Its always nice to get additional information.

 

I am in the same position as you, people are aware of this software and asking questions about when they can test. I am also in the same position with dropping the entire thing, the company has other methods to support Ipone network access and im happy to let them use other solutions.

 

 

Visitor
Posts: 8
Registered: ‎07-01-2010
0

Re: Apple iPAD and iPhone Support

As noted, Pulse for iOS4 I will indeed be supported on 6.4 and above.  The app itself won't show up in the IVE, but rather on the Apple App Store just as soon as the approval process is completed.  As you might expect, putting out a VPN client is a fairly intensive process, so please bear with us as Apple and Juniper both work to ensure that it is a rock solid release.  

 

Regards,

 

Kevin Peterson

Sr. Product Manager

Visitor
Posts: 8
Registered: ‎07-01-2010
0

Re: Apple iPAD and iPhone Support

trusty1162 said "Please feel free to enlighten us with any useful information (or propoganda) that was divulged. Its always nice to get additional information."

 

I believe this is what you are after:

iPhone Pulse Screenshots

Pulse Video

 

Regards,

 

Kevin Peterson

Sr. Product Manager

twitter: @securaccess

Contributor
Posts: 17
Registered: ‎05-01-2008
0

Re: Apple iPAD and iPhone Support

Kevin

 

I check your blog now and again, unfortunatley i have not had a chance to get there recently. This is very useful information, I know that people in my company will be looking forward to reading through these articles.

 

Do the local Juniper account manager's have access to the information you have shared here?

 

Thank you

JW
Contributor
Posts: 15
Registered: ‎01-24-2008
0

Re: Apple iPAD and iPhone Support

middle of July very soon. release date ??

anyone? anyone ?