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Contributor
Posts: 145
Registered: ‎05-04-2009
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Accepted Solution

Host checker not function on Window 8

We have the latest code 7.2r4 on test VPN. On trace I noticed that Host Checker not even start. Do not see any software installed on PC.

 

Is WIndows 8 supported? If not do you know when

Distinguished Expert
Posts: 2,402
Registered: ‎01-29-2008
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Re: Host checker not function on Window 8

As per the supported platform guide for 7.2r4 Windows 8 is not yet supported.

 

http://www.juniper.net/techpubs/software/ive/releasenotes/j-sa-sslvpn-7.2R4-supportedplatforms.pdf

Page #3 

Kevin Barker
JNCIP-SEC
JNCIS-ENT, FWV, SSL, WLAN
JNCIA-ER, EX, IDP, UAC, WX
Juniper Networks Certified Instructor
Juniper Networks Ambassador

Juniper Elite Reseller
J-Partner Service Specialist - Implementation

If this worked for you please flag my post as an "Accepted Solution" so others can benefit. A kudo would be cool if you think I earned it.
Contributor
Posts: 145
Registered: ‎05-04-2009
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Re: Host checker not function on Window 8

When does Juniper expect that WIndows 8 will be supported

Contributor
Posts: 145
Registered: ‎05-04-2009
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Re: Host checker not function on Window 8

by the way fire fox worked when ie10 failed

 

Distinguished Expert
Posts: 2,402
Registered: ‎01-29-2008
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Re: Host checker not function on Window 8

Remember that the supported platform guide is just that - a list of what Juniper will work with officially and nothing more. So if it works "great" if it doesn't - "don't call us" Smiley Happy

 

I have no clue when Windows 8 will be supported. As it does not ship until the end of the month I would guess that it will probably be in the next release - but that is just an informed opinion. 

Kevin Barker
JNCIP-SEC
JNCIS-ENT, FWV, SSL, WLAN
JNCIA-ER, EX, IDP, UAC, WX
Juniper Networks Certified Instructor
Juniper Networks Ambassador

Juniper Elite Reseller
J-Partner Service Specialist - Implementation

If this worked for you please flag my post as an "Accepted Solution" so others can benefit. A kudo would be cool if you think I earned it.
Contributor
Posts: 18
Registered: ‎08-10-2009
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Re: Host checker not function on Window 8

My understanding is that Windows 8 is 'officially' supported as of 7.3R1.

 

Our issue is that we're still running quite a few SA6000s that only support up to IVE 7.1. Does anyone know if there is a workaround to getting Host Checker to work on Windows 8 with IVE OS 7.1? Our rollout of MAGs is still 3-6 months away so this will likely become a bit of an issue in the interim...

Contributor
Posts: 145
Registered: ‎05-04-2009
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Re: Host checker not function on Window 8

7.3r1 may support win 8 but IE 10 and JAVA do not work well together.

Contributor
Posts: 145
Registered: ‎05-04-2009
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Re: Host checker not function on Window 8

OK tried on 7.3r1 and host checker passed on ie 10. Way to go juniper

Contributor
Posts: 18
Registered: ‎04-18-2008
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Re: Host checker not function on Window 8

We are still running SA6000s so have limited software upgrade capabilities but I have a Windows 8 configuration that works with Host Check and Network Connect. 

 

System Version
7.1R5 (build 19757)

 

  • Firefox 16.0.1
  • Java Version 7 Update 9 (build 1.7.0_09-b05)
  • Windows 8 Enterprise 64-bit

Using registry check for product name Windows 8.  Using process check that malware checker is running.  I assume other versions of Windows 8 will work as long as product name matches host check.

 

Cannot get MSIE10 on Windows 8 to even start host check.

 

Bob D

Contributor
Posts: 110
Registered: ‎06-27-2008
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Re: Host checker not function on Window 8

[ Edited ]

So far it looks like Windows 8 support by Juniper is equal to a D-

No official statement of support that I have seen. 7.3 might support it but Juniper can't seem to release the "what's new" document for the software. Also who wants to go to a .1 rev of software just to support a new clients OS. Cmon Juniper 7.2 is barely out of the early Rev stages and now we should start with 7.3

Jason J. Wald
Juniper Networks Certified
Internet Associate - FWV
Contributor
Posts: 110
Registered: ‎06-27-2008
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Re: Host checker not function on Window 8

Updated info from Juniper.

 

http://www.juniper.net/techpubs/software/ive/releasenotes/j-sa-sslvpn-7.3R1-supportedplatforms.pdf

Jason J. Wald
Juniper Networks Certified
Internet Associate - FWV
Contributor
Posts: 121
Registered: ‎11-09-2009
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Re: Host checker not function on Window 8

[ Edited ]

I have 7.3R1 installed in my lab and I was able to get Host Checker working. I should add that according to the release notes Juniper only supports one third pardty AV product when running Windows 8, which is Defender. Also, the release notes state that you must be running ESAP 2.2.4 (which I am).

 

The release notes also state that real time file scanning is not detectable in Win8 until RTFS has been disabled and re-enabled in Defender. I can confirm that this is true. When I first logged in with Win8 / Defender, I was failing the AV policy. This didn't change until I manually disabled the RTFS feature in Defender and re-enabled it.

 

In my case, the AV policy is enforced at the role level. So I was able to perform the disable / re-enable while still logged into the VPN. I let the session sit idle long enough for the security policies to be re-evaluated at which point the roles that were restricted by the AV policy became available. I also confirmed in the Active Users monitor that the PC was fully-compliant.

 

7.3R1 Release Notes info on HC and pre-defined AV policies:

"Hostchecker support of Predefined policies on Windows 8 endpoints is limited to Windows Defender only with ESAP 2.2.4. Windows Defender needs to be manually Turned off/on once on Windows 8 machines to enable the 'Check RTP status' Hostchecker policy (792564, 802832, 802855, 813340, 815559)"

 

Oddly enough, I only had to disable and re-enable Defender once. Even after a reboot, Defender was properly detected.

Moderator
Posts: 2,347
Registered: ‎11-19-2007
0

Re: Host checker not function on Window 8

[ Edited ]

you are correct, only once is expected to be the requirement

Contributor
Posts: 44
Registered: ‎12-28-2010
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Re: Host checker not function on Window 8

The "What's New" pdf has been posted for 7.3R1

Contributor
Posts: 121
Registered: ‎11-09-2009
0

Re: Host checker not function on Window 8

I've also been able to get host checker working between Windows 8 and IVE 7.2R3, but only with FireFox.

Here is the process that I followed.

 

  1. Install Firefox ( I tested 16.0.1. ).
  2. Install Java ( I tested version 7, update 9 ).
  3. Log into the VPN - HC will not be able to detect Windows Defender initially.
  4. Open Windows Defender using the search built into Windows 8.
  5. Disable the real time file scanning in Defender and then re-enable.
  6. Log out of the VPN and then log back in.

 

Obviously this isn't an officially supported scenario, but I think the information is useful.

Moderator
Posts: 2,347
Registered: ‎11-19-2007
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Re: Host checker not function on Window 8

Thank you for sharing; iI think that is required even with IVE OS 7.3 (to open and toggle the setting) for it to pass.

 

Visitor
Posts: 1
Registered: ‎09-02-2011
0

Re: Host checker not function on Window 8

This works fine for me when using portal site but when I use Jonos Pulse I get the same problem. Anyone here that got a workaround for that as well?

 

I'm using 7.3R1 and tried both ESAP 2.2.4 and 2.2.6 but without luck

 

 

/Johan

Moderator
Posts: 2,347
Registered: ‎11-19-2007
0

Re: Host checker not function on Window 8

if it is not working with pulse on 7.3, please go ahead & open a case with jtac

Visitor
Posts: 5
Registered: ‎11-22-2012
0

Re: Host checker not function on Window 8

Hostchecker for Windows 8 is supported from 7.3R1 except Patch Assessment and Enhanced Endpoint Security.

 

http://www.juniper.net/techpubs/software/ive/releasenotes/j-sa-sslvpn-7.3R1-releasenotes.pdf

New User
Posts: 1
Registered: ‎12-19-2012
0

Re: Host checker not function on Window 8

Hi Guys,

 

I can share one of my experience as well, we are using 7.2R5, we start to test the result when we are running with win8 (of course, we are with HC as well)

 

One PC in LAN and one notebook over internet with the same Win8 build 9200, I found that the PC is ok with HC +Firefox but never get through with my notebook..

This result is not comfort with me, I traced the user login log and it is believed that something related with HC, also from somewhere, I learned that the module will be downloading via ActiveX then Java.

I spent some times on the notebook and I found the trick .....

 

I found that I can run on IE10 with HC with the following sequence

1) Install Firefox 17.0

2) Install Java Via Firefox, with the "default" installation, Java7 update10 I received

3) Then I am using IE10 login our SSLVPN box, of course, HC pops up and said this is not support on this browser.

4) I press "Try again" once more,

5) It is surprised that it allow me to download those components and require me login one more time

6) Finally I can login via IE10

 

you can put the site in trusted site to allow ActiveX modules run from this site without prompt.