Pulse Secure formerly SSL VPN
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Posts: 10
Registered: ‎11-22-2007
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Safeword not Authenticating

I have configured a RADIUS auth server to work with SafeWord. If the user has a SafeWord static password this works perfectly. Once the user is assigned a token for authentication it no longer works. Troubleshooting shows correct username details being passed but error says this is invalid with a reason of reason:failed. Tokens work with other applications, including dare I say it CAG. I have tried a custom radius rule but not really sure how further to diagnose.