Pulse Secure formerly SSL VPN
Showing results for 
Search instead for 
Do you mean 
Reply
Contributor
Posts: 55
Registered: ‎01-12-2010
0 Kudos

Uploading Client Side Logs -- Upload Logs greyed out?

I'm having trouble enabling client side log uploads. On the SA, under System->Log/Monitoring->Client Logs->Settings every box is checked, and 200 megs of space is reserved.

Under Users->User Roles-><role>->General->Session options "Enable Upload Logs" is checked.

When I start "NC Troubleshooting" and then Network Connect, I can see the log entries scroll by in the NC Troubleshooting window, but the "Upload Logs" button is greyed out.

What am I missing?

Moderator Moderator
Moderator
Posts: 249
Registered: ‎11-06-2007
0 Kudos

Re: Uploading Client Side Logs -- Upload Logs greyed out?

Config wise can only think of - Roles > {Role Nname} > General > Overview > Is the check box against 'session options' checked?