SRX

 

 

Enda, if you are using 4GB / 8GB keys then there should not be a problem with storage space. Can you please let us know the brands of USBs that you tried and the specific messages seen on the box?

 

Process followed attached.

 

It shows the config, then the request system snapshot and then the reboot from usb

 

 

Interesting. It boots all the way in, then it loses its mind and you get I/O errno 5. "5" usually means that there's something wrong with the file system or the storage hardware.

 

At the risk of sounding glib: I'd open a JTAC case. Unless someone has seen this exact issue, we're not going to solve this. It doesn't look like a configuration issue or process issue at all. It looks like a code issue to me. If we are assuming that your USB sticks aren't physically defective, that is, and I think we can assume that.

 

And since I'm suspecting a code issue, one thing you could do is load 10.2r3 and see whether the error persists. That is the current recommended version as per JTAC, and it's also the version that has proven "most stable" with my customers so far.

 

 

I've tried on 10.2R3 also and its the same

😞

 

Waiting for JTAC response....

 

 

Hi Enda,

 

From the messages it looks like there is some problem with read/writes to the USB stick. Error 5 is for I/O error. There is no problem with the offsets or sizes of data blocks being written to USB key so I do not suspect a corrupt file system or some software problem.

 

The USB stick that you are using is not a supported USB key for SRX branch boxes.

     umass1: ADATA ADATA USB Flash Drive, rev 2.00/11.00, addr 4

 

Supported USB keys are Unigen and Sandisk sticks till 8GB. Besides well known brands like Kingston, Transcend, Lexar have also been seen to be working fine on SRX branch boxes. 

 

I would suggest you to try with a different USB key. This in all probabilites looks like a media error.

 

Regards

 

Thanks for the response.

 

It this in the KB or notes anywhere.

It would be handy to have a list.

 

I also tried a Corsair Flash Voyager and this also failed.

 

I will go and shop for a Sandisk one now.

Is there a particular type I should buy or will any Sandisk do?

 

Thanks

 

 

Hi,

 

Yay!  Sandisk Cruzer 4Gb worked like a dream!  

 

Thank you very much

 

Some follow up questions:

 

1: Can you boot from the USB using the loader?

 

2: Can you set the SRX to try and boot from the USB by default?

 

 

is there any specific usb type to achive the snapdhot to usb ,because i got this error when i tried to do it 

 

 

error: Cannot partition usb (/dev/da0): /dev/da0s1 is mounted on /mnt

 

 

any idea ?

thanks 

Hi,

 

This is meaning that you have mounted the usb drives first partion da0s1 on /mnt try to unmount first.

 

Enter the shell as root:

user@switch> start shell user root
Password:
root@switch% 

Now unmount the USB drive and exit the shell again:

root@% umount /var/tmp/usb root@% exit

and try again to create the snapshot again. If this is not working I suggest reformatting the usb drive more information about mounting : http://kb.juniper.net/InfoCenter/index?page=content&id=KB12880&smlogin=true more information about formatting: http://kb.juniper.net/InfoCenter/index?page=content&id=KB10800