SRX

Hi all,

Anyone face cannot upgrade firmware on srx1500 due to storage space. I'm already clean the storage but still fail.

Appreciate fast feedback because now i'm already at site infront of chassis.

Thanks

Thats really strange to hear storage issue on 1500, can you share the complete error logs?

Hi, 

below is the error

[: /packages//packages/junos: bad number
/tmp/incoming-package.31364 689 MB 6622 kBps
fetch: /tmp/incoming-package.31364: No space left on device
ERROR: Cannot fetch file: junos-srxentedge-15.1X49-D110.4-domestic.tgz

ERROR: Cannot fetch file: junos-srxentedge-15.1X49-D110.4-domestic.tgz

Did you download a file named: junos-srxentedge-15.1X49-D110.4-domestic.tgz" from juniper? Are yiou entering the correct credentials to the location of a valid file? Is the location reachable?

Hi all,

Due not enough time MW, this activity already hold and postpone to next 2 weeks. In mean time below is the storage. Even i'm try direct upgrade from FTP also fail due not enough space. The new firmware size is around 750mb so i'm not sure which part the new firmware will install if it based on log below:

{primary:node1}
test@srx1500> show system storage
node0:
--------------------------------------------------------------------------
Filesystem              Size       Used      Avail  Capacity   Mounted on
/dev/vtbd0s1a           501M       343M       118M       74%  /
devfs                   1.0K       1.0K         0B      100%  /dev
/dev/md0                995M       995M         0B      100%  /junos
/cf                     501M       343M       118M       74%  /junos/cf
devfs                   1.0K       1.0K         0B      100%  /junos/dev/
procfs                  4.0K       4.0K         0B      100%  /proc
/dev/vtbd1s1e           1.6G       110K       1.4G        0%  /config
/dev/vtbd1s1f            14G       256M        13G        2%  /var
/dev/vtbd3s2             91M       974K        90M        1%  /var/host
/dev/md1                320M        21M       274M        7%  /mfs
/var/jail                14G       256M        13G        2%  /jail/var
/var/jails/rest-api        14G       256M        13G      2%  /web-api/var
/var/log                 14G       256M        13G        2%  /jail/var/log
devfs                   1.0K       1.0K         0B      100%  /jail/dev
192.168.1.1:/core       9.0G        21M       8.5G        0%  /var/crash/corefiles
192.168.1.1:/var/volatile       7.8G        16K       7.8G    0%  /var/log/host
192.168.1.1:/var/log       4.4G       137M       4.0G     3%  /var/log/hostlogs
192.168.1.1:/var/traffic-log        49G        52M        47G    0%  /var/traffic-log
192.168.1.1:/var/local       4.4G       137M       4.0G    3%  /var/db/host
192.168.1.1:/var/db/aamwd       4.4G       137M       4.0G    3%  /var/db/aamwd
192.168.1.1:/var/db/secinteld       4.4G       137M       4.0G    3%  /var/db/secinteld
192.168.1.1:/app_disk       1.3G       2.0M       1.2G    0%  /var/install_disk

Thanks and appreciate any feedback

Can you share following output from shell "% du -a /cf | sort -n -r | more"

Hi rsuraj,

Below is the output:

test@srx1500% du -a /cf | sort -n -r | more
702368  /cf
694316  /cf/packages
694272  /cf/packages/junos-srxjcp-15.1X49-D80.4-domestic
6988    /cf/boot
6076    /cf/boot/modules
4048    /cf/boot/modules/mdimage.gz
704     /cf/boot/modules/if_em_vsrx.ko
704     /cf/boot/loader
508     /cf/etc
432     /cf/boot/modules/if_vtnet.ko
324     /cf/sbin
320     /cf/sbin/preinit
288     /cf/boot/modules/mac_runasnonroot.ko
288     /cf/boot/modules/mac_pcap.ko
152     /cf/etc/services
116     /cf/var
80      /cf/etc/spwd.db
80      /cf/etc/pwd.db
72      /cf/boot/support.4th
64      /cf/etc/db
60      /cf/boot/modules/virtio_blk.ko
56      /cf/etc/db/manifest
56      /cf/boot/modules/pci_hgcomm.ko
52      /cf/boot/modules/pvi_db.ko
48      /cf/opt
48      /cf/boot/modules/virtio_pci.ko
48      /cf/boot/modules/virtio.ko
40      /cf/boot/defaults
36      /cf/boot/defaults/loader.conf
32      /cf/boot/loader.help
28      /cf/usr
28      /cf/root
28      /cf/boot/modules/chassis.ko
20      /cf/var/db
20      /cf/boot/modules/libmbpool.ko
16      /cf/var/tmp
16      /cf/packages/certs.pem
16      /cf/etc/ttys
16      /cf/etc/db/manifest/jboot.certs
16      /cf/boot/loader.4th
16      /cf/boot/boot
12      /cf/var/crash
12      /cf/usr/share
12      /cf/usr/lib
12      /cf/packages/ecerts.pem
12      /cf/opt/lib
12      /cf/etc/security
12      /cf/etc/gettytab
12      /cf/etc/db/manifest/jboot.ecerts
12      /cf/etc/db/manifest/jboot
12      /cf/boot/kgzldr.o
8       /cf/var/transfer
8       /cf/var/tmp/BSD.var.dist
8       /cf/var/sw
8       /cf/var/log
8       /cf/var/cron
8       /cf/usr/share/pfe
8       /cf/root/.ssh
8       /cf/opt/sdk
8       /cf/opt/lib/dd
8       /cf/etc/namedb
8       /cf/etc/login.conf.aux
4       /cf/var/validate
4       /cf/var/transfer/config
4       /cf/var/tmp/install
4       /cf/var/tftpboot
4       /cf/var/sw/pkg
4       /cf/var/run
4       /cf/var/pdb
byte 152412      /cf/etc/security
12      /cf/etc/gettytab
12      /cf/etc/db/manifest/jboot.ecerts
12      /cf/etc/db/manifest/jboot
12      /cf/boot/kgzldr.o
8       /cf/var/transfer
8       /cf/var/tmp/BSD.var.dist
8       /cf/var/sw
8       /cf/var/log
8       /cf/var/cron
8       /cf/usr/share/pfe
8       /cf/root/.ssh
8       /cf/opt/sdk
8       /cf/opt/lib/dd
8       /cf/etc/namedb
8       /cf/etc/login.conf.aux
4       /cf/var/validate
4       /cf/var/transfer/config
4       /cf/var/tmp/install
4       /cf/var/tftpboot
4       /cf/var/sw/pkg
4       /cf/var/run
4       /cf/var/pdb
4       /cf/var/log/host
4       /cf/var/jails
4       /cf/var/jail
4       /cf/var/home
4       /cf/var/empty
4       /cf/var/db/host
4       /cf/var/db/fsad
4       /cf/var/db/config
4       /cf/var/db/certs
4       /cf/var/cron/tabs
4       /cf/var/crash/minfree
4       /cf/var/crash/corefiles
4       /cf/usr/share/pfe/firmware
4       /cf/usr/lib/render
4       /cf/usr/lib/dd
4       /cf/tmp
4       /cf/root/.ssh/known_hosts
4       /cf/root/.profile
4       /cf/root/.login
4       /cf/root/.history
4       /cf/root/.cshrc
4       /cf/packages/junos-srxjcp-15.1X49-D80.4-domestic.sig
4       /cf/packages/junos-srxjcp-15.1X49-D80.4-domestic.sha1
4       /cf/packages/junos-srxjcp-15.1X49-D80.4-domestic.esig
4       /cf/opt/tmp
4       /cf/opt/support
4       /cf/opt/sdk/syslog-modules
4       /cf/opt/sbin
4       /cf/opt/plugins
4       /cf/opt/lib/dd/filter
4       /cf/opt/etc
4       /cf/opt/bin
4       /cf/etc/profile
4       /cf/etc/passwd
4       /cf/etc/pam.conf.sys
4       /cf/etc/newsyslog.conf.sys
4       /cf/etc/namedb/rndc.key
4       /cf/etc/motd.sys
4       /cf/etc/motd
4       /cf/etc/master.passwd.sys
4       /cf/etc/login.access
4       /cf/etc/hosts.equiv
4       /cf/etc/host.conf
4       /cf/etc/group.sys
4       /cf/etc/group
4       /cf/etc/ftpusers
4       /cf/etc/fstab.chroot
4       /cf/etc/fstab
4       /cf/etc/db/pkg
4       /cf/etc/db/manifest/jboot.sig
4       /cf/etc/db/manifest/jboot.sha1
4       /cf/etc/db/manifest/jboot.esig
4       /cf/etc/csh.logout
4       /cf/etc/csh.login
4       /cf/etc/csh.cshrc
4       /cf/dev
4       /cf/boot/mbr
4       /cf/boot/loader.rc
4       /cf/boot/loader.conf
4       /cf/boot/boot0
0       /cf/tmp/extract-junos.39772.tgztoc
0       /cf/sbin/oinit
0       /cf/packages/junos
0       /cf/opt/lib/dd/filter/libschema-filter-dd.tlv
0       /cf/kernel.old
0       /cf/kernel
0       /cf/etc/ssh
0       /cf/etc/rc.verify
0       /cf/etc/namedb/resolver.cache
0       /cf/etc/master.passwd
0       /cf/etc/db/pkg/junos
0       /cf/etc/db/manifest/junos.sig
0       /cf/etc/db/manifest/junos.esig
0       /cf/etc/db/manifest/junos.ecerts
0       /cf/etc/db/manifest/junos.certs
0       /cf/etc/db/manifest/junos

Can you confirm Junos image is copied to /var/tmp/ only?

Hi rsuraj,

Yes, first time i copy in /var/tmp/  then i delete and try direct through FTP but still same error said space issue.

You have enough free disk space on /var/ You have over 13GB free. Can you create a directory say named "mytemp"and then use the cli to set that directory to your home directory temporarily and run the install. >set cli directory mytemp

Also delete the backup copy of the software that is on the system

Hi Lyndon,

may i know the reason i need create the new directory? Do u have faces this similar issue on srx1500 previously?

Thanks and appreciate anyone feedback

Hi

I had a very simular issue on my 1500 cluster when I was trying to updated it a couple off months ago and if I remeber correctly it was down to something like having the USB ports disabled under system.  I will try and dig out the original configuration I had added to the cluster and then see what changes I have made since for the system section in the config file.

Richard

Sorry just looking back at the change log and the problem was on an SRX345 cluster running 15.1X49-D50.3 and I was trying to upgrade to 15.1X49-D75.5.  I had "set usb storage disable" was causing the problem.

The error I was getting was

"newfs: /dev/da0s1a: could not find special device"
"ERROR: Could not format alternate root"

Sorry no help, but maybe check to see if you have something like usb storage has been disabled.

Richard

It will allow the system to use a different folder for temporarill extracting the installation file. You can see that you have over 14 GBS and 13GBs free disk space. You can try it. But this is critical, so I suggest you open a ticket with Juniper asap to figure out what is happening. Maybe they need to change the size of specific directories.

Hi all,

Just to update and share the solution. The SRX need to be reboot first before we start with "request system software add".

Its look like the VM in the srx1500 not clear the cache storage.

Thanks

Please share the output of "show system storage" command.