Interface ge-0/0/0 always hang every 2 hours

[cksoo]

Hi ,

I just deployed a unit of SRX 210mh to replace my SSG 5. I only use as firewall and IP Sec VPN without UTM enable.

However, ny untrust interface, ge-0/0/0 always hang 2 hours with out any notice. I had tried to diable and enable the Interface, howver the interface still unable to communicate. 

This problem only ahppen on Interface ge-0/0/0 only, my trust interface fe-0/0/7  did not have any problem, I able to login the SRX from trust interface fe-0/0/0 when the ge-0/0/0 was hang. 

have anyone experince this problem before, if yes can you please share with me your solution.

below is my SRX configuration file



## Last changed: 2012-04-22 02:14:04 UTC
version 10.0R1.8;
system {
    host-name NTTSRX_01;
    root-authentication {
        encrypted-password "$1$Howgch2Q$o4zYknFYpITtrN2mb5xbu1";
    }
    name-server {
        203.115.225.9;
        203.115.225.24;
    }
    services {
        ssh;
        telnet;
        web-management {
            http {
                interface vlan.0;
            }
            https {
                system-generated-certificate;
                interface [ vlan.0 fe-0/0/2.0 ge-0/0/0.0 ];
            }
        }
        dhcp {
            router {
                192.168.1.1;
            }
            pool 192.168.1.0/24 {
                address-range low 192.168.1.2 high 192.168.1.254;
            }
            propagate-settings ge-0/0/0.0;
        }
    }
    syslog {
        archive size 100k files 3;
        user * {
            any emergency;
        }
        file messages {
            any critical;
            authorization info;
        }
        file interactive-commands {
            interactive-commands error;
        }
    }
    max-configurations-on-flash 5;
    max-configuration-rollbacks 5;
    license {
        autoupdate {
            url https://ae1.juniper.net/junos/key_retrieval;
        }
    }
}
interfaces {
    interface-range interfaces-trust {
        member fe-0/0/6;
        member fe-0/0/7;
        member fe-0/0/3;
        member ge-0/0/1;
        member fe-0/0/5;
        unit 0 {
            family ethernet-switching {
                vlan {
                    members vlan-trust;
                }
            }
        }
    }
    ge-0/0/0 {
        enable;
        speed 100m;
        mtu 1500;
        link-mode full-duplex;
        gigether-options {
            no-auto-negotiation;
        }
        unit 0 {
            family inet {
               s /25;
            }
        }
    }
    fe-0/0/2 {
        unit 0 {
            family inet {
                address /24;
            }
        }
    }
    fe-0/0/4 {
        unit 0 {
            family inet {
                address 29;
            }
        }
    }
    st0 {
        unit 0 {
            family inet {
                address 10.11.11.1/24;
            }
        }
    }
    vlan {
        unit 0 {
            family inet {
                address 192.168.1.1/24;
            }
        }
    }
}
routing-options {
    static {
        route 0.0.0.0/0 next-hop ;
        route 192.168.111.0/24 next-hop st0.0;
    }
}
security {
    ike {
        proposal ike-proposal {
            authentication-method pre-shared-keys;
            authentication-algorithm sha1;
            encryption-algorithm 3des-cbc;
            lifetime-seconds 86400;
        }
        policy ike-policy {
            mode main;
            proposals ike-proposal;
            pre-shared-key ascii-text "$9$nxeB9pOEcrML7k.fQ39u0";
        }
        gateway ike-gateway {
            ike-policy ike-policy;
            address 203.115.248.34;
            external-interface ge-0/0/0;
        }
    }
    ipsec {
        vpn-monitor-options {
            interval 3;
            threshold 3;
        }
        proposal ipsec-proposal {
            protocol esp;
            authentication-algorithm hmac-sha1-96;
            encryption-algorithm 3des-cbc;
            lifetime-seconds 86400;
        }
        policy ipsec-policy {
            proposals ipsec-proposal;
        }
        vpn ipsec-gateway {
            bind-interface st0.0;
            vpn-monitor;
            ike {
                gateway ike-gateway;
                ipsec-policy ipsec-policy;
            }
            establish-tunnels immediately;
        }
    }
    nat {
        source {
            address-persistent;
            rule-set rs1 {
                from zone trust;
                to zone untrust;
                rule r1 {
                    match {
                        source-address 0.0.0.0/0;
                        destination-address 0.0.0.0/0;
                    }
                    then {
                        source-nat {
                            interface;
                        }
                    }
                }
            }
            rule-set RS2 {
                from interface fe-0/0/4.0;
                to interface ge-0/0/0.0;
                rule r2 {
                    match {
                        source-address 192.168.1.16/32;
                        destination-address 0.0.0.0/0;
                    }
                    then {
                        source-nat {
                            interface;
                        }
                    }
                }
            }
        }
    }
    screen {
        ids-option untrust-screen {
            icmp {
                ping-death;
            }
            ip {
                source-route-option;
                tear-drop;
            }
            tcp {
                syn-flood {
                    alarm-threshold 1024;
                    attack-threshold 200;
                    source-threshold 1024;
                    destination-threshold 2048;
                    timeout 20;
                }
                land;
            }
        }
    }
    zones {
        security-zone trust {
            address-book {
                address local-net 192.168.1.0/24;
            }
            host-inbound-traffic {
                system-services {
                    all;
                }
                protocols {
                    all;
                }
            }
            interfaces {
                vlan.0;
                fe-0/0/2.0;
                fe-0/0/3.0;
            }
        }
        security-zone untrust {
            address-book {
                address remote-net 192.168.111.0/24;
            }
            host-inbound-traffic {
                system-services {
                    ssh;
                    ping;
                    ike;
                    https;
                }
            }
            interfaces {
                ge-0/0/1.0;
                ge-0/0/0.0;
            }
        }
        security-zone DMZ {
            host-inbound-traffic {
                system-services {
                    all;
                }
            }
            interfaces {
                fe-0/0/4.0;
                fe-0/0/5.0;
            }
        }
        security-zone vpn {
            address-book {
                address remote-net 192.168.111.0/24;
            }
            interfaces {
                st0.0;
            }
        }
    }
    policies {
        from-zone trust to-zone untrust {
            policy trust-to-untrust {
                match {
                    source-address any;
                    destination-address any;
                    application any;
                }
                then {
                    permit;
                }
            }
            inactive: policy any-permit {
                match {
                    source-address any;
                    destination-address any;
                    application any;
                }
                then {
                    permit;
                }
            }
        }
        from-zone untrust to-zone DMZ {
            policy Untrust2DMZ {
                match {
                    source-address any;
                    destination-address any;
                    application any;
                }
                then {
                    deny;
                }
            }
        }
        from-zone trust to-zone vpn {
            policy VPN_CBJ_UBN {
                match {
                    source-address any;
                    destination-address any;
                    application any;
                }
                then {
                    permit;
                }
            }
        }
        from-zone vpn to-zone trust {
            policy VPN_UBN_CBJ {
                match {
                    source-address any;
                    destination-address any;
                    application any;
                }
                then {
                    permit;
                }
            }
        }
    }
    alg {
        dns disable;
        ftp disable;
        msrpc disable;
        sunrpc disable;
        real disable;
        rsh disable;
        rtsp disable;
        sql disable;
        talk disable;
        tftp disable;
        pptp disable;
    }
    flow {
        tcp-mss {
            ipsec-vpn {
                mss 1350;
            }
        }
    }
}
vlans {
    vlan-trust {
        vlan-id 3;
        l3-interface vlan.0;
    }
}

[AdamLin]

Hello,

I'd start with upgrading to 10.4 or higher, 10.0R1 is not really a stable release.
http://kb.juniper.net/InfoCenter/index?page=content&id=KB21476
If that doesn't solve it, I'd remove all "optional" options on the interface, and check logs.

[cksoo]

Hi Adam, Thanks for reply, I just upgrade to version from 10.0 to 11.4, now is monitoring the interface. Besides that, may I know how you check the log as I found that SRX log is really poor and I did not have the syslog server. Can you please advise ?

[AdamLin]

Hi, the SRX logging is actually quite powerful, under system syslog you can use "file" instead of "host" to write logs to a file, just like "messages" which should be there by default, although it's normally not logging a whole lot to save the RE.
You can increase the verbosity under the file stanza.

You could also configure traceoptions for the interfaces.

[cksoo]

Hi All, Problem Solved after upgrade the Junos from ver 10.0 R 1 to ver 11.4. Thanks for the advice giving.