Password Recovery - SRX100B

[anawaz]

Hi all,

Following this, but not working for me:

http://www.juniper.net/techpubs/en_US/junos9.5/information-products/topic-collections/swconfig-syste...

At prompt '#' after executing boot -s

any help would be appreciated. Unix skills not great :-(

[rasmus]

you are not getting loader prompt ...

wait and press spacebar only when you get this

Hit [Enter] to boot immediately, or space bar for command prompt.

regards

[Bilal.Nawaz]

Hafiz, we get that prompt and get this far....

We get the following errors: 

root> configure 

warning: Clustering enabled; using private edit

error: shared configuration database modified

Please temporarily use 'configure shared' to commit

outstanding changes in the shared database, exit,

and return to configuration mode using 'configure'

============================================

root# set system root-authentication plain-text-password      

New password:

Retype new password:

{hold:node0}[edit]

root# 

============================================

root# commit 

warning: error reading /var/db/feature.db: expecting 828 bytes, version 68 andread 768 and version 63

[edit interfaces fe-0/0/1 unit 0]

  'family'

    Ethernet-switching family not supported in HA mode for srx100b platform

error: configuration check-out failed

We cant save the config due to clustering i believe (please correct me if im wrong)? We're unfortunately with the secondary of the two therefore can't make any changes to the config? If so, how do we do this...?

tia

Bilal

[Bilal.Nawaz]

Under configuration "shared" option delete the interface that has been configured for HA

juniper#delete interfaces fe-0/0/1

juniper#commit

This should now let you change the root-password

juniper# set system root-authentication plain-text-password      

New password:

Retype new password:

{hold:node0}[edit]

juniper#commit

This should do the trick.

[anawaz]

thank you this fix worked