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Pulse Clients Getting Wrong Subnet Mask

  • 1.  Pulse Clients Getting Wrong Subnet Mask

    Posted 04-26-2012 12:07

    Hi Everyone,

     

    I am trying to setup a demo vpn connection to an SRX box. I am able to connect to it through Pulse, but the problem I am having is that my remote client is getting the right ip with the wrong subnet mask... The mask is supposed to be /24 and it actually is /32

     

    Here is a paste of some of the SRX config:

     

    SRX# show access
    profile remote_access_profile {
        client user1{
            firewall-user {
                password "$9$hbfclM7Nb4aU7-UHq.zF9Ap0BE"; ## SECRET-DATA
            }
        }
        client user2{
            firewall-user {
                password "$9$1tsIcl8LNs2a8XaUjif5369ApB"; ## SECRET-DATA
            }
        }
        address-assignment {
            pool dyn-vpn-address-pool;
        }
    }
    address-assignment {
        pool dyn-vpn-address-pool {
            family inet {
                network 172.29.2.0/24;
                range range1 {
                    low 172.29.2.20;
                    high 172.29.2.250;
                }
            }
        }
    }
    firewall-authentication {
        pass-through {
            default-profile remote_access_profile;
        }
        web-authentication {
            default-profile remote_access_profile;
            banner {
                success "Authorized Users Only!";
            }
        }
    }

     

    Here is a paste of my client IP:

    IP Address. . . . . . . . . . . . : 172.29.2.21
    Subnet Mask . . . . . . . . . . . : 255.255.255.255
    Default Gateway . . . . . . . . . :

     

    I would appreciate any suggestions.



  • 2.  RE: Pulse Clients Getting Wrong Subnet Mask

    Posted 04-26-2012 12:21

    Hi there,

     

    Firstly what JunOS Version are you running?  Your config looks good,  there are several issues with Dynamic VPN on different code versions.

     

    Can you try and config as follows as a test:

    address-assignment {
        pool dyn-vpn-address-pool {
            family inet {
                network 172.29.2.0/24;
            }
        }

     I have a similar config to yours working on JunOS 11.1 R4.4



  • 3.  RE: Pulse Clients Getting Wrong Subnet Mask

    Posted 04-26-2012 12:34

    Hello,

     

    Thanks for replying.

     

    I have the latest version running on the SRX - 12.1R1.9 - I got it updated yesterday.

     

    Also, I just added the low and high limit for the dhcp pool, and I was having the same problem before that, too.



  • 4.  RE: Pulse Clients Getting Wrong Subnet Mask
    Best Answer

    Posted 04-26-2012 12:45

    As you config seems good, this could be a bug in the new code.

     

    I would downgrade to 11.1 R4.4 which is a stable release and go from there. 

     

    This is my Dynamic VPN running on the above version:

     

     address-assignment {
            pool dyn-vpn-address-pool {
                family inet {
                    network 192.168.20.0/26;
                    xauth-attributes {
                        primary-dns 192.168.1.200/32;
                    }
                }
            }

      IPv4 Address. . . . . . . . . . . : 192.168.20.61(Preferred)
     Subnet Mask . . . . . . . . . . . : 255.255.255.192
     Default Gateway . . . . . . . . . :



  • 5.  RE: Pulse Clients Getting Wrong Subnet Mask

    Posted 04-26-2012 13:06

    Sure,

     

    I will try that and let you know what happens.

     

    I kind of doubt it though - this would be a major failure - you would thing that a new version would only fail in minor areas...



  • 6.  RE: Pulse Clients Getting Wrong Subnet Mask

    Posted 04-27-2012 01:04

    Juniper fails in many areas.....all the time 🙂



  • 7.  RE: Pulse Clients Getting Wrong Subnet Mask

    Posted 05-02-2012 08:16

    I guess that's what the problem was.

     

    I have downgraded to 11.1 and I am getting the right subnet mask...



  • 8.  RE: Pulse Clients Getting Wrong Subnet Mask

    Posted 05-02-2012 08:21

    Thought as much, the Dynamic VPN stuff is extremely buggy in my experience. 

     

     



  • 9.  RE: Pulse Clients Getting Wrong Subnet Mask

    Posted 05-03-2012 07:11

    In this case, do businesses really buy Juniper stuff for vpn solutions?

    I kind of wonder whether it will really be worth working on this project and getting a little deeper into Juniper all together...



  • 10.  RE: Pulse Clients Getting Wrong Subnet Mask

    Posted 05-03-2012 07:19

    Junos recommended release version is 10.4 R9.2 at the minute so you shouldnt have any issues on that version.  I wouldnt use anything other than a recommended release version for the front end of a business.

     

    I have various types of vpn working on 10.4 R7.5, just havnt updated yet, dial in vpns, site to site vpns etc,  all work well.



  • 11.  RE: Pulse Clients Getting Wrong Subnet Mask

    Posted 05-03-2012 07:28

    Thanks for the info:)



  • 12.  RE: Pulse Clients Getting Wrong Subnet Mask

    Posted 05-03-2012 07:57

    Have a look here, it is updated with the Recommended Releases once they are available:

     

    http://kb.juniper.net/InfoCenter/index?page=content&id=KB21476



  • 13.  RE: Pulse Clients Getting Wrong Subnet Mask

    Posted 03-07-2013 11:37

    Hello MMcD,

     

    The recommended version for SRX240 is 11.4R6.6( updated on 31th January 2013) . The same issue is still seen in this version.So even now downgrading to 11.4R4.4 is the only solution or subnet mask of 255.255.255.255 is expected behavior ?

     

    Thanks in advance !!



  • 14.  RE: Pulse Clients Getting Wrong Subnet Mask

    Posted 03-21-2014 11:41

    I am having the exact same problem with dynamic VPN on a SRX220.  I'm using the latest recommended release (11.4R10.3).  Has anyone found another workaround, or is 11.1 R4.4 the last release that actually has functioning VPN?



  • 15.  RE: Pulse Clients Getting Wrong Subnet Mask

    Posted 03-21-2014 15:23

    I just tried it with 11.4R4.4 and 12.1X44-D30.4

    Same result:

     

      IPv4 Address. . . . . . . . . . . : 192.168.0.130
      Subnet Mask . . . . . . . . . . . : 255.255.255.255
      Default Gateway . . . . . . . . . :

     

    I can't find where to download 11.1R4.4 to test it.  Does anyone have VPN working on a more recent version?



  • 16.  RE: Pulse Clients Getting Wrong Subnet Mask

    Posted 11-12-2014 03:50

    I'd a same issue with "JUNOS Software Release [12.1X44-D40.2]"



  • 17.  RE: Pulse Clients Getting Wrong Subnet Mask

    Posted 03-23-2015 21:41

    Same issue with

    root@SRX24-02> show version
    Hostname: SRX24-02
    Model: srx240h
    JUNOS Software Release [12.1X44-D35.5]



  • 18.  RE: Pulse Clients Getting Wrong Subnet Mask

    Posted 04-13-2015 01:21

    Were you able to solve this problem?



  • 19.  RE: Pulse Clients Getting Wrong Subnet Mask

    Posted 04-14-2015 16:01

    So the only way to fix the problem with wrong subnet is to downgrade my srx to junos 11.1 R4.4 ? That sounds not right... This version is like 4-5 years old, It should work correctly on Junos 12.1X44-D* as this version is recommended (and I believe stable) by Juniper.



  • 20.  RE: Pulse Clients Getting Wrong Subnet Mask

     
    Posted 04-15-2015 11:21

    I suggest opening a J-Tac case to have a PR opened if it is a PR case