Troubleshoot Sierra Wireless AirCard 880E for GSM on srx210 device [ Edited ]

[saothiencoden]

Hi Everybody

I have one problem with configuring 3G Modem  card (Sierra Wireless AirCard 880E for GSM). I configure as follow:

interfaces {
    cl-0/0/8 {
        modem-options {
            init-command-string ATS0=2;
        }
        dialer-options {
            pool 1 priority 255;
        }
        cellular-options {
            gsm-options {
                select-profile profile-id 1;
            }
        }
    }
    dl0 {
        description 3g-wireless;
        encapsulation ppp;
        unit 0 {
            ppp-options {
                chap {
                    default-chap-secret "$9$VNwgJ5T39tO"; ## SECRET-DATA
                    local-name mms;
                    passive;
                }
            }
            dialer-options {
                pool 1;
                dial-string 99;
            }       
        }
    }
}

routing-options {
    static {
        route 0.0.0.0/0 next-hop dl0.0;
    }
}

...

But when I use show interface terse command, I see that cl-0/0/8 interfaces is as follow

Interface               Admin Link Proto    Local                 Remote

cl-0/0/8                 down  up  
cl-0/0/8.0              up       down
dl0                         up       up  
dl0.0                      up       up

I don't know why my cl-0/0/8 is not up. Please help me to overcome this problem.

Thanks.

[nguyenhuylamson]

Hi everybody

I have a problem in configuring 3G Modem on juniper srx210 router device. I don't know why my cl-0/0/8 interface is not up.

cl-0/0/8                down  up  

cl-0/0/8.0              up    down

dl0                     up    up  

dl0.0                   up    up

cl-0/0/8               down  up

cl-0/0/8.0            up       down

dl0                       up       up  

dl0.0                    up       up

I send you my configuration attached on this entry.

Many thanks!

Brgds

LuongNK

[Automate]

What brand and model of modem are you using?

thx

-Keith

[nguyenhuylamson]

Hi Keith,

Thanks for your reply 

Brand:Telstra

Modelierra Wireless AirCard 880E for GSM

Son Nguyen

[Automate]

I merged these threads as it appears to be the same issue.

-Keith

[Automate]

Our 3G card support is quite specific:

https://www.juniper.net/techpubs/en_US/release-independent/junos/info
rmation-products/topic-collections/hardware/srx-series/srx210/530-031879
-srx210-3g-getting-started-guide.pdf

Card Model	Wireless Technology		Supported Carriers		JUNOS release
Sierra Wireless AirCard 880E	UMTS/HSPA/GSM		Telstra		9.5
Sierra Wireless AirCard 597E	EVD		Sprint		9.6
Sierra Wireless AirCard 402	EVDO/CDMA		Sprint/Verizon Wireless		9.6

Were these ordered from us? Are you running a later version of Junos? Here's another related doc

http://www.juniper.net/us/en/local/pdf/app-notes/3500172-en.pdf Note the section on card activation and troubleshooting.


-Keith