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bandosiena
Posts: 1
Registered: ‎11-18-2013
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Juniper terminal services client has stopped

Hi everyone,
 
I am using Juniper Terminal Services Client to open remote server control since February 2012 and never had a problem.
I am using Windows 7 and a few day ago many OS security updates were installed successfully. But Juniper is not working since the following day.
I tried to reboot my pc, uninstall Juniper and reinstall it again, but always the same.
I receive the message "Juniper terminal services client has stopped" and I have the following entry in event viewer (sorry for Italian language...if useful I'll try to transate it):
 
Nome dell'applicazione che ha generato l'errore: dsTermServ.exe, versione: 7.1.0.20169, timestamp: 0x4f101c77
Nome del modulo che ha generato l'errore: ntdll.dll, versione: 6.1.7601.18247, timestamp: 0x521ea8e7
Codice eccezione: 0xc0000005
Offset errore 0x000332b0
ID processo che ha generato l'errore: 0x23dc
Ora di avvio dell'applicazione che ha generato l'errore: 0x01cee2185cf8862b
Percorso dell'applicazione che ha generato l'errore: C:\Users\danbandi\AppData\Roaming\Juniper Networks\Juniper Terminal Services Client\dsTermServ.exe
Percorso del modulo che ha generato l'errore: C:\Windows\SysWOW64\ntdll.dll
ID segnalazione: 9b59a648-4e0b-11e3-8365-2cd44497f7e8
 
Can anyone help me solving this issue?
Thanks
 
Daniele
Trusted Contributor
stine
Posts: 435
Registered: ‎05-05-2008
0

Re: Juniper terminal services client has stopped

see thread http://forums.juniper.net/t5/SSL-VPN/Windows-7-failures-after-RDP-connection/td-p/216849
Theodore E Van Iderstine
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