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Visitor
Jeffrey
Posts: 4
Registered: ‎08-12-2008
0

Problem in connection to Microsoft Outlook 2003 via Juniper SA 700 for some users ??

Hi,

 

I encountered some issues for some VPN users profiles in accessing Microsoft Outlook 2003 via SA 700. The only remediation is to delete those affected users account from the SA and recreate them again and after which,these users are able to access the outlook. The problem is intermittent and it is only affecting certain group of users.

 

One strange sympton is that they are able to VPN successfully and also able to ping to the outlook, but just could not launch the outlook. We are using the latest IVE version and the client platform are Windows XP SP2. I am just wondering does anyone face the same issue as mine and what's the recommended workaround solutions or is this is a known issue or any fix patch for me to apply ?

 

Thanks in advance.

 

 

Regular Visitor
cgalla
Posts: 9
Registered: ‎12-06-2007
0

Re: Problem in connection to Microsoft Outlook 2003 via Juniper SA 700 for some users ??

Same issue - only on SA-4000 after upgrading from v 5.5R1 to 6.3R1 - several corporate laptops running XP sp2 running Network Connect can open Outlook client but it never connects. All were fine before the upgrade.
Visitor
mmauth
Posts: 6
Registered: ‎12-11-2008
0

Re: Problem in connection to Microsoft Outlook 2003 via Juniper SA 700 for some users ??

I am having the same issue with Outlook 2003 on SA4000 6.1R4. The outlook keep disconnecting on weak wifi signal, every other applications keep working fine.
New User
sol_mstr
Posts: 1
Registered: ‎01-20-2009
0

Re: Problem in connection to Microsoft Outlook 2003 via Juniper SA 700 for some users ??

Try this may be this will fix

 

For Outlook 2003 client you can get to this setting by going to: Tools >Account settings  > Change > More settings > Security > Change the Logon Network security to Password Authentication (NTLM)

Recognized Expert
kenlars
Posts: 420
Registered: ‎03-24-2008
0

Re: Problem in connection to Microsoft Outlook 2003 via Juniper SA 700 for some users ??

I've experienced the same type of problem with a community of users on IVEs at 6.0r3.1, and been wondering why I haven't seen the problem with a larger group of users on an IVE running some version of 5.4.  My belief is that it has something to do with a large Kerberos authentication packet (UDP) getting dropped.  Has anyone opened a case with JTAC?

 

The recommendation to change to NTLM authentication should work.  Alternatively, you might want to read http://support.microsoft.com/default.aspx?scid=kb;en-us;244474 about how to force Kerberos to use TCP instead of UDP.

Visitor
mmauth
Posts: 6
Registered: ‎12-11-2008
0

Re: Problem in connection to Microsoft Outlook 2003 via Juniper SA 700 for some users ??

Kenlar's solution works for some users. Another solution is to ask the users to upgrade their DSL router. Kenlar's solution should be the right one, as I saw that drive-mapping also does not work. However I still have some users having the issue.
New User
ahd71
Posts: 2
Registered: ‎09-15-2008
0

Re: Problem in connection to Microsoft Outlook 2003 via Juniper SA 700 for some users ??

Hi,

 

We have also had problems where MTU is the cause. By lowering the MTU on the IVE's external interface from default 1500 to 1400 users having problem with home drive mapping over NC was able to success (problem happend only with some network devices in some countries).

 

The outlook problem described in the title happends for us with the lower MTU aswell but is intermittently and mostly it works, and when it doesn't it starts working after 20-60 minutes.

 

BR/ahd71

New User
AlexKrenvalk
Posts: 6
Registered: ‎06-30-2009
0

Re: Problem in connection to Microsoft Outlook 2003 via Juniper SA 700 for some users ??

My familiars use one tool which works with corrupted mails,tool is ordinary,but when I was in serious unpleasant situaion tool helped me and to my mind this is general thing in it-outlook file fix,besides that program has free status as is known,it is used by a great many of individuals and businesses every day for a wide variety of tasks that require 100% stability and reliability: storing emails, business and personal contacts, as well as other important information, such as appointments, tasks and notes,restore data after internal software errors, power failures or hard drive crashes, let alone other possible reasons,can also be used to recover data from Microsoft Exchange .ost files and convert them into Microsoft Outlook .pst files,allows you to easily repair damaged .pst files and recover your information by making a few easy steps,knows how to fix Microsoft Outlook perfectly well, it will prompt you for the data recovery method you would like to use,saving the output data either as a single .pst file or as a set of .eml, .vcf and .txt files,can be easily imported by other applications supporting these formats, such as Microsoft Outlook Express or Windows Address Book.
New User
AlexKrenvalk
Posts: 6
Registered: ‎06-30-2009
0

Re: Problem in connection to Microsoft Outlook 2003 via Juniper SA 700 for some users ??


Couple days ago I heard about one tool-.ost viewing tool.It helped me a lot of times and executed it for free.Program recover all my mails and could demonstrated how extract all data from this mailbox or transform it into a *.pst file, that can be easily opened offline by Microsoft Outlook or any other mail client.
New User
AlexKrenvalk
Posts: 6
Registered: ‎06-30-2009
0

Re: Problem in connection to Microsoft Outlook 2003 via Juniper SA 700 for some users ??

Once I had a big problem: all my mails were deleted and no one know how.But a friend advised me-outlook 2003 fix.Tool helped me very good and absolutely free.It showed me how can recover data from Microsoft Exchange .ost files and convert them into Microsoft Outlook .pst files.Besides my friends were glad after work with it.To my mind tool is quite popularity in this sphere and it's not difficult to use.

 

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