SA2000 cannot install 7.2

[RexPGP]

Juniper update your docuemtation for 7.2.

If you try to install on SA2000 will get a bad error message, current version is newer. The serial port tells me Hardware plateform not supported. Page 37 of manual has SA2000 refenerce

[Kita]

Hello Rex,

Can you provide the link to the document you are referring to?

[kalagesan]

Hi Rex,

As per my understanding SA 2000 will not support 7.2 R1  and hence we dont see SA 2000 in the SA hardware requirements section of the 7.2R1-supportedplatforms guide.

You can get this information by accessing the below URL. 

http://www.juniper.net/techpubs/software/ive/releasenotes/j-sa-sslvpn-7.2R1-supportedplatforms.pdf

 I feel Junos Pulse secure Access Service does not support SA2000 appliances, as these hardware models are end of lifed (EOL) and i believe  that this should be documented in the 7.2 R1 release notes however its missing.

I will discuss this internally and confirm you on this

Regards,

Kannan

[zanyterp]

Thank you for the information on the bad message (that the currently installed version is newer); I will see if I can replicate this for internal investigation further.

But, yes, the SA2000 is not supported for 7.2; only the SA2500, 4500, 6500, and all MAG units are supported. Was it the admin guide that was showing that the SA2000 works for 7.2?