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icebun007
Posts: 47
Registered: ‎05-22-2008
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Accepted Solution

Windows 7 clients cannot download the Citrix ICA client from the IVE

When using Citrix Listed Applicaitons where the IVE delivers the ICA client, for Windows 7 users, the IVE correctly detetcts the absence of the ICA client but when the users click on the download option, they are taken to a blank page instead.

 

Works ok on Vista and XP.

 

Has anyone come across this?

Visitor
Charles_Woo
Posts: 5
Registered: ‎04-28-2009
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Re: Windows 7 clients cannot download the Citrix ICA client from the IVE

I tried. Work without problem.

Mine is win7 32bit
Contributor
icebun007
Posts: 47
Registered: ‎05-22-2008
0

Re: Windows 7 clients cannot download the Citrix ICA client from the IVE

Hi Charles,

 

I should have stated earlier, that it was tried on a 64 bit version that failed although to be honest, I never tried to it on a 32bit version myself.

 

Trouble is nowadays, most versions sold to consumer tend to be 64bit versions.

 

 

Moderator
zanyterp
Posts: 2,263
Registered: ‎11-19-2007
0

Re: Windows 7 clients cannot download the Citrix ICA client from the IVE

Are you using the 32-bit browser (supported) or the 64-bit browser (unsupported)?

Contributor
icebun007
Posts: 47
Registered: ‎05-22-2008
0

Re: Windows 7 clients cannot download the Citrix ICA client from the IVE

Thanks Zanyterp,:smileyhappy:

 

Yes you are right on both counts.

 

After opening a support ticket and reading the release notes (should have done that in the first place), I found that it does in fact work in a Win7 environment so long as you use the 32 bit version of IE.

Moderator
zanyterp
Posts: 2,263
Registered: ‎11-19-2007
0

Re: Windows 7 clients cannot download the Citrix ICA client from the IVE

You are welcome, icebun007; glad I could help out/confirm what you found out in your support case.

Thank you for the answer mark as well.

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