ScreenOS Firewalls (NOT SRX)
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Contributor
pflanagan
Posts: 11
Registered: ‎08-28-2008
0
Accepted Solution

AV/anti spam license retrieval not working

 

I'm running an SSG-5 on 5.4.0r10. When I try to retrieve my licenses, I get an error message:

 

 The device was unable to reach the entitlement server to retrieve license keys

 

 I noticed in the log that this message also occurs when I try to retrieve: 

 

 PKI: Cert is not yet valid (subject name CN=nextwave.netscreen.com,OU=Terms of use at www.verisign.com/rpa (c)05,OU=Information Technology,O=NetScreen Technologies, Inc.,).

 

 What's the deal with this?

 

 

Super Contributor
oldtimer
Posts: 227
Registered: ‎11-06-2007

Re: AV/anti spam license retrieval not working

Check your system clock.  Is it up to date?  Do you have it configured to sync clock via NTP?  I just tried it here, and it's working fine on the same ScreenOS, so I know it's not a cert issue.
Contributor
pflanagan
Posts: 11
Registered: ‎08-28-2008
0

Re: AV/anti spam license retrieval not working

That was it. Thanks.
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