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last person joined: 8 months ago 

This is a legacy community with limited Juniper monitoring.
  • 1.  NS-50 Alarm Event

    Posted 05-07-2014 23:37

    hi gurus, is it possible to export the alarm event to an TFTP server?

     

    Are we able to configure an email notification when there is an alarm event?

     

    Thanks. 🙂



  • 2.  RE: NS-50 Alarm Event
    Best Answer

    Posted 05-08-2014 02:09

    Hi,

     

    Yes, you can export the alarm event to TFTP server using below command:

     

    get alarm event > tftp <IPv4/IPv6 Address>

     

    For configuring the email notification for alarm events please refer below KB:

     

    http://kb.juniper.net/InfoCenter/index?page=content&id=KB4755

     

    Hope it helps : )

     

    BR,

    Swati



  • 3.  RE: NS-50 Alarm Event

    Posted 05-08-2014 02:30

    Hi Swatik, thank you for your valuable input.

     

    I had checked the email was already configured by the previous IT.( I follow the steps on the link you give.)

     

    But I had checked the web page for NS-50, there are recent alarms.

     

    But I am not receiving any email.

     

    And the alarm listed on the web page, was at critical level but I did not received the email.

     

    Any ideas, why the firewall is not sending email?

     

    SMTP is configured correctly and also the email address.



  • 4.  RE: NS-50 Alarm Event

    Posted 05-08-2014 02:33


  • 5.  RE: NS-50 Alarm Event

    Posted 05-08-2014 02:53

    Hi Swatik, thanks for your reply.

     

    The article on the link says:

    SOLUTION:

    The SMTP server has to be configured with the hostname@domain-name e-mail id, as the mail addresses configured to receive the mails will see this address as the sender. If this is not set, then the SMTP server will respond with the 554response code:
     
    Does it mean that I should configure the smtp server just like an email address?
     
    Like this--   postmaster@mydomain.com 


  • 6.  RE: NS-50 Alarm Event

    Posted 05-08-2014 03:38

    Hi,

     

    Yes, you need to configure the mail address on SMTP server "hostname@domain-name". This will the be the mail id seen as sender in mail notifications.

     

    Also, make sure that we have below setting done on firewall:

     

    set hostname <hostname>
    set domain <domain name>

     

    BR,
    Swati



  • 7.  RE: NS-50 Alarm Event

    Posted 05-08-2014 18:10

    Thank you so much for the ideas and help..

     

    I will try it out .. 🙂

     

     



  • 8.  RE: NS-50 Alarm Event

    Posted 05-08-2014 02:54

    Also note that the email smtp request will be sent from the lowest numbered interface on the box and this is not configurable.  Make sure your smtp server ip address is reachable from that interface.

     

    You can test using ping sourced from the interface:

     

    ping 1.1.1.1 from eth0/0  (substitute your interface name)