Screen OS

Recently we had issues with cooling system in our office during that period one of our NS500 ( secondary firewall) went into continous reboot cycle looking at the logs we found it was running hot at 105 F while the primary was at 98 F .  Below is the crash dump that was generated.

Exception: (Suspect cache error)
bad:beaea173 cnt:80aae4e6 cmp:00000960 sts:b4000004
cau:00008000 epc:82c01d8c iwt:00000000 dwi:00000000
ecc:00000000 cer:2008341b err:00083418 cfg:5043e4bb
lo0:003f1006 lo1:003f1406 ehi:40840043 lin:0037c84f
tlo:00000000 thi:00000000 watchmask:00000000
r0:00000000 AT:b5800000 v0:0000001f v1:0000000a
a0:00000000 a1:ffff0000 a2:0008588c a3:0000007c
t0:00080000 t1:27bd0000 t2:8fbf0000 t3:afbf0000
t4:01840000 t5:0183a0a4 t6:00000000 t7:00000000
s0:0008233c s1:01b2dcc0 s2:0cc74074 s3:01840000
s4:00000003 s5:00000000 s6:00000000 s7:01808000
t8:00000000 t9:00000001 k0:00000000 k1:00000000
gp:01982a94 sp:018072e0 s8:0008453c ra:00083328

Trace:
00084564 0009a67c 0009a3b4 00701758 00701498 00b037cc
0042c1d8 003de5d4 003de8d0 003de8d0 003de8d0 003de8d0
003de8d0 003df4a0 003e02b8 003e03ac 003e05c8 003e0888
006c2a60 006c2af0 00a3c9bc 0008188c --

--------------
Crash Analysis:
--------------
Possibily User/Kernel Mode issue
C Function Parameters:
Para1:00000000 Para2:ffff0000 Para3:0008588c Para4:0000007cÿ

A day before we added a secondary power unit to this firewall, could that be the reason? 

105 is pretty warm and could cause issues but, if you are concerned with the output open a case with J-TAC and provide them the core dumps.

Personally I would put it down to heat if it has calmed down following the restoration of cooling.

Hi,

On the safer side you can also upgrade to the latest version, just to address  if the cause is due to some bug.

Venkat