Hello, Rookie1.
1. Just to confirm, you are configuring a serial backup interface right? (vs setting the firewall to be managed via the modem)
2. Which firewall model do you have, and what ScreenOS version is it running?
3. Which port do you have the modem connected to?
4. If you specify the init-string given by the USR website, and then go to Network > Interfaces > serial0/0, and select the Test link, what happens?
5. Can you include the output of the following command:
get config | inc serial|monitor (this commands displays lines in the config that contain the text 'serial' or 'monitor')
6. FYI...Link to Tech Docs, Concepts & Examples Guide Vol 12, and refer to Chapter 3 - ISP Failover and Dial Recovery
Regards,
Josine
Message Edited by PentinProcessor on 07-24-2009 04:59 PM