10-31-2008 09:11 AM
We've got a new version of the Knowledge Base (http://kb-beta.juniper.net) and we'd like you to be among the first to try it out. It has many new features, and greatly improved search quality. Some of the feature include:
We've also expanded the scope of the search while at the same time tightening the filters up. You may still see an occasional "stray" article in an area it doesn't belong, but this is greatly reduced.
Note that we don't search all versions of all documentation - we need to work on some better filtering before we expand that. For now we have the most recent 2-3 versions indexed.
Please give the new KB a try and let us know what you think! - either here in this thread or via the Feedback link on the kb-beta home page.
Juniper eSupport Team
11-03-2008 01:17 AM
good post Keith, very useful information.
11-04-2008 10:30 AM
But...how's it working? Is it better than the current KB? What do you like/dis-like? We are hoping to incorporate as much feedback as possible before we go live with it (where it will replace the current kb.juniper.net )
11-12-2008 08:32 PM
We just completed the cutover. We saw quite a lot of traffic from J-net during the beta - thanks for your help!