05-04-2010 07:48 PM
I have some problems about firmware update on netscreen 5gt version 6.2
1. Is there any know issue when I update from 4.0.0r2.3 to 6.2?
2. I got the message "The uploaded file cannot be recognized as a valid software image file. Please double-check with your supplier"
3. 4.0.0r2.3 only can be useing with IE6, It' a trouble.
Thanks for help
Richie S. Lee
05-04-2010 09:43 PM
That is a pretty big jump in ScreenOS code. You may want to do a step upgrade first before jumping to 6.2. I believe between ScreenOS 4.0 and 5.0 there were some changes to the file structure. You may want to go with ScreenOS 5.0 first, verify that loads and then move on from there. Remember also that you need to unzip the ScreenOS files when you download them before you upload them as well. Hope this helps you out.
05-05-2010 04:24 AM
You should be upgrading to 5.0.0r11 , its end of support though
You might want to check with Juniper TAC , based on your support status they might provide the required OS
Also i saw the screen shot , did you unzip the file that you downloaded from the website before trying to browse and install it ?
05-05-2010 07:35 AM
H'mm are you sure you are using 5gt code, not ssg5? That would explain this message.