Is it time to embrace “Bring Your Own Device” (BYOD)?
bykenok12-21-201109:28 AM - edited 12-24-201106:09 AM
This is a guest blog post. Views expressed in this post are original thoughts posted by Ken O'Kelly, Pre-Sales consultant at Imtech ICT Ltd. These views are his own and in no way do they represent the views of the company he works for.
In the IT Industry there is a topic that comes up on a regular basis and generates a lot of debate and that is Bring Your Own Device or BYOD as it is more commonly known. It seems that since the new wave of "smart phones" have come along the IT industry seems to have woken up to a threat that has existed since the early PDA's like the Psion or my beloved US Robotics Palm Pilot (which was released in 1996, its fifth generation sister has only just been retired from our household)
For as long as I can remember IT staff have been dumping data from corporate systems to their devices in one form or another. This data was unencrypted and unsecured and taken off the network and out of the building without considering data or security policies. But this was usually the preserve of the more skilled IT professional at the time. Then along came the Windows CE devices
(this model was released in 2002) and made things a bit more easier to do with built in syncing software that could grab data from email and calendars and even spreadsheets loaded with data, but again this was for the slightly more IT biased person. When Apple released the iPhone
(released in 2007) this all changed, suddenly normal mobile users (NORMOB's) were getting a smart phone that was easy to use and configure. Along came a flood of clever developers and software that made it so easy to move data between corporate systems and the phone. Software like Dropbox made it easy to move documents and files out and make these accessible to the phone. If the IT department blocked access to email externally then a client running on the desktop could interface with the email systems and replicated it out to the phone. So, users have always found ways round the IT departments attempt to stop them getting data out of the network.
So, what can the IT department do about this? Well, they need to stop trying to block users from accessing this data and instead provide secure ways for users to access the data they need to. Then they will be less likely to want to circumvent the controls put in place, as more often than not users just want to be able to access their mail, calendar and contacts from a device that isn't a BlackBerry. Providing users access to email "could be" the easy bit, if you standardise on how you are going to allow access. Luckily or unluckily, depending on how you look at it, Microsoft has provided an adopted standard way of real time access to email in the form of the ActiveSync protocol. ActiveSync is a proprietary synchronising technology developed by Microsoft and embedded into Exchange. Microsoft has also licensed the technology to Google (for Android and Gmail), IBM for Lotus Notes, Novell for GroupWise, Nokia for Symbian and Apple for iOS. The handy thing about all these companies supporting the same technology is that for the IT team they can push out a lot of security settings from the email server. Security settings like forcing encryption of the storage on the smart phone, pin codes, lock screen timeouts etc. Encryption is a function that should be required by the IT team before email is allowed to rest on a device. The unfortunate thing is the support for it by device manufacturers is somewhat poor but getting better. Symbian and iOS have full support with Android bringing support for encryption to mobiles with Android 4.0(Ice Cream Sandwich). Also the ability to remote wipe a device is also a must as the IT team should have the ability to erase a device if it is lost or stolen or the employee leaves the organisation in order to protect the company’s data. But what about access to other data and systems? This is where using a Juniper Junos Pulse SSL VPN client to gain access to a web based CRM system or document management system, which allows users to access information and or documents on a read only basis if possible. Alternatively a virtual desktop infrastructure (VDI) solution such as VMware View or Citrix XenDesktop can allow users to run a full desktop via a VPN connection to the office from their "smart" devices. Using VDI means the users are accessing and manipulating their data in the organisations data centre and via a remote session, which is also running in the data centre. This means the data is secured by the organisations’ security controls and never leaves the protected environment of the data centre.
If the IT department wants to ensure a consistent security policy across their mobile devices, then Juniper's Junos Pulse Mobile Security Suite is a perfect solution allowing them to leverage the strengths of each mobile platform. Junos Pulse Mobile Security suite brings together Mobile Device Management with Security on the Apple iOS and Google Android based devices. This allows the IT department to register a user’s device to the Junos Pulse Mobile Security Suite system and provision security access polices to ensure all users have the same security and access polices automatically provisioned to them. So, from a central console the IT department can see the status of the workforces’ mobile devices state of health. This can be tied in to the access the Juniper SA Series SSL VPN Appliances and the MAG Series Junos Pulse Gateways using Host Checker to only allow access to corporate resources from devices that have Junos Pulse Mobile Security Suite installed and activated again ensuring that access to corporate devices is properly secured. All this is provided to the user via the Junos Pulse Client for mobile devices, which is available from the Apple appstore and the Android appstore. The user then enters in the licence code given to them by their administrator and the Junos Pulse Mobile Security Suite device registers itself to the system and automatically provisions the security policy and if necessary the access policy for the SA or MAG appliances.
The benefit of using Junos Pulse is that is comes as a single integrated client that provides a seamless security and access policy to end-users and allows the IT department to centrally administer a varied mobile workforce.
Bring Your Own device is not something that is going to go away and it now needs to be embraced by IT and Security Departments because if they don’t the users will just find a way round the controls that are put in place to prevent them from having access. Network admins should find a level of access and security that they are comfortable with and gives the level of access that appeases the users.
I would love to know your thoughts and feedback on this post. How is your organisation dealing with BYOD or maybe you are already have a policy in place?
Title: Senior Vice President and General Manager of the Branch Solutions Business Unit
Area of Responsibility: Driving Juniper business including strategy, revenue/profitability, products and execution for this segment of SLT's overall portfolio, specifically comprehensive solutions for the small to medium size locations of large, distributed enterprises.
Alex joined Juniper in February 2008 after more than five years at Extreme Networks, where he served as Chief Operating Officer from mid 2002 through 2006, and the last year as VP and GM of Extreme's high-end switching business and core engineering operations. During his tenure at Extreme Alex led programs which established essential product lifecycle and quality systems, completely refreshed the product portfolio, significantly improved product and service quality and margins, and streamlined the supply chain.
Prior to Extreme Alex served as Chief Operating Officer for LCG Wireless (acquired by ADC Telecommunications), SVP Business Operations for ReplayTV, and earlier spent eight years in various executive roles with Octel Communications (acquired by Lucent Technologies) as CIO, SVP Business Operations, and SVP and GM of Enterprise Messaging. Alex holds a bachelors and masters degree in electrical engineering from Washington University in St. Louis.
Bill is the Director of Federal Certifications and Policy at Juniper Networks. In this role, Bill focuses on several areas unique to the needs of Federal Government customers, including product certifications, IPv6, and security. Bill came to Juniper Networks in January 2008 after more than 20 years in the IT community working with commercial enterprise customers, service providers, and the US Federal Government.
Bill started his career as an engineering officer in the US Air Force after graduating with a Bachelor of Aerospace Engineering from the Georgia Institute of Technology. Bill has an MBA from the Wharton School at the University of Pennsylvania.
Brad Minnis, CPP is the Senior Director of Corporate Environmental, Health, Safety & Security for Juniper Networks, Inc. based in Sunnyvale, CA, where he is responsible for strategic design, implementation and management of the company’s security, safety, environment, crisis management and business continuity functions. He also leads the company’s efforts in corporate citizenship and sustainability, and manages the Corporation’s government-related security programs.
Mr. Minnis has over 30 years experience in the Silicon Valley and has managed EHSS operations for a number of high tech companies, including Juniper Networks, 3Com Corporation, and National Semiconductor Corporation.
Mr. Minnis’ specialties include security management, supply chain and product integrity, anti-counterfeit, occupational health and safety and crisis management. In his role as Cyber Incident Response Team Leader for Juniper, Mr. Minnis has managed numerous high impact cyber-related incidents and cross-functional responses.
Mr. Minnis served for ten years in the United States Navy and has served in leadership positions the International Security Management Association (ISMA) and ASIS International, serving as Chairman of the San Francisco Chapter in 2003. He has also co-written several publications on software integrity assurance and supply chain security with organizations such as SAFECode.
Mr. Minnis is certified as a Protection Professional by the Professional Certification Board of ASIS International and attended the University of Connecticut, where he received two certificates in Environmental, Health and Safety
François Prowse is a Senior Systems Engineer for Juniper Networks, based in Brisbane Australia. Francois joined Juniper in 2006 as part of the New Zealand SE team, subsequently relocating to Australia. Prior to Juniper, Francois worked for four years at Alcatel in both operational and architectural roles, being jointly responsible for the construction of New Zealands' largest MPLS core network. Prior to Alcatel, Francois worked at UUnet, focusing on core network expansion in Europe. In all previous roles JUNOS has been the driving factor behind day to day operations, providing him with over 8 years of operational experience. Francois is a Juniper Networks Certified Internet Expert (JNCIE #144) which he obtained prior to joining Juniper Networks.
Greg Sidebottom is a Senior Engineering Manager in the Identity and Policy Management business unit at Juniper Networks. Greg has spent the last decade plus conceptualizing, architecting, designing, and leading the implementation of Juniper's SDX and SRC families of policy based service management applications. Previous to this, Greg held positions in the software and networking industries at Siemens, Cognos, Nortel, GTE labs subsidiary MPR Teltech, and the Alberta Research Council. Greg is an author of eight invention disclosures resulting in two patents issued and three pending. Greg holds a B.Sc. in Computer Science for the University of Calgary and an M.Sc. and Ph.D. in Computing Science from Simon Fraser University.
Senior Product Line Manager – CTP Products Juniper Networks.
Jim Kelly is the senior product line manager for the CTP products where he is responsible for the CTP product direction, marketing and circuit emulation applications within Juniper Networks. Mr. Kelly has more than 28 years of experience in the networking industry in technical roles, sales, marketing, and product management positions. He started his career in the United States Air Force. He has worked for Wang, Digital Telecom Systems, American Airlines, Network Equipment Technologies, Carrier Access, and Nortel Networks. He started Juniper Networks federal DoD sales in July 2000 and joined Juniper Networks again in October 2005 through the acquisition of Acorn Packet Solutions where he was the director of sales and marketing.
Justin Ryburn is a Senior Systems Engineer at Juniper Networks. He holds an MBA and a MS in IT Management from Webster University as well as numerous industry certifications. Justin contributed content for Cyber Forensics (Auerbach Publishing, 2007) and spoke on BGP Flowspec at NANOG63. Prior to joining Juniper, Justin held various operations, engineering, and sales engineering positions over his 15-year career with companies such Savvis, Nortel, XO, and Charter.
I am currently a Sr. Product Marketing Manager specializing in Juniper's Security Portfolio in the Service Provider industry. I am an experienced senior technical leader, technical marketing engineer, solutions architect, and product marketing manager with over 20 years of Internet and Enterprise industry experience developing solutions from scratch often in relation with business units and technology groups, my projects ranged from product, solution, and technology development to corporate technology strategies. I have strong analytical skills and I am able to crunch and articulate complex technology to a variety of audience knowledge levels. I possess a deep hands-on technology and business knowledge of Service Provider and Enterprise architectures with deployment hands-on skills. I also bring a unique perspective of open source philosophy, including but not limited to open innovation, software development methodologies, open source monetization and business models, and licensing and compliance in software integration. I am a strategic leader with proved ability to empower a team to improve their product, themselves, their team, and our company’s market position.
30 Years in Book Publishing, 20 years in Technical Book Publishing, including Apple Developer Press, Adobe Press, Nokia Developer Books, Palm Books, and since 2001, almost 10 years as consulting editor/editor in chief for Juniper Networks Book. Joined the company and started the Day One book line and in 2011, the new This Week book line.
Rajoo Nagar is a senior manager in product marketing at Juniper Networks. She is responsible for product marketing for Juniper's security solutions. Rajoo is a published author, her book “Telecom Service Rollouts” was published by McGraw Hill Professional.
I'm a Product Line Manager in the Security Business Unit working on all things intrusion prevention-related. I've been in the security field since 1994 working on diverse projects such as developing HP's public-key infrastructure (PKI), building the first protocol anomaly-based IDS at Recourse Technologies (acquired by Symantec), integrating vulnerability management and IDS at VM vendor nCircle and managing IPS products at Cisco and Juniper.
Jonathan Looney is a Senior Staff Courseware Developer at Juniper Networks. Before joining Juniper, he performed network engineering for a large enterprise, a regional ISP, and an application service provider (ASP). The holder of several industry certifications, he enjoys the freedom his job at Juniper gives him to both continually learn and also to share his knowledge with others through a wide range of media.
Scott is the Director of Product Marketing for Mobile Security at Juniper Networks. In his 20+ years in high tech, Scott has worked on Mobile and Endpoint Security, Network Security, IPS, Managed Services, Network Infrastructure, Co-location, Microprocessor Architecture, Unix Servers and Network Adapters. He has held leadership roles at Check Point, McAfee, Symantec, Exodus Communications, Cable & Wireless, Savvis, and HP.
Sherry Ryan is IT Vice President and CISO of Juniper Networks. Previously, Sherry held similar positions at Blue Shield of California, Hewlett-Packard, Safeway and Levi Strauss where she established and led their information security programs. Sherry holds the Certified Information Security Manager (CISM) certification from ISACA and the Certified Information Systems Security Professional (CISSP) certification from ISC2. She is a member of the High Tech Crime Investigation Association (HTCIA) and the Information Systems Security Association (ISSA).
Sherry has a bachelor's degree in Business Administration from the University of Redlands, and earned her MBA from the College of Notre Dame.