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Contributor
Posts: 72
Registered: ‎10-18-2010
0
Accepted Solution

Cannot find my JNCIS-SEC certificate in my CertManager account.

Good day Juniper employees,


Thank you for the previous help you rendered to me when I wrote my JNCIA-JUNOS exam.

I passed my JNCIS-SEC exam on July 8, but I have not seen my certificate in my CertManager e-mail  account since then.

Please kindly help me to sort this issue out.

Thank you.

Kunle Akinloye,
Network Security Analyst,
U.K.

Trusted Contributor
Posts: 59
Registered: ‎12-17-2010
0

Re: Cannot find my JNCIS-SEC certificate in my CertManager account.

This has been resolved with a private message.

 

Thanks,

Staci Robinson
Juniper Networks Certification Program

Kudos are always appreciated!
Contributor
Posts: 72
Registered: ‎10-18-2010
0

Re: Cannot find my JNCIS-SEC certificate in my CertManager account.

I logged in to https://learningportal.juniper.net/juniper/default.aspx to view my JNCIS-SEC certificate but it was not listed there (under My Training History). I have not seen my certificate yet.

Please help me to sort this out.

Thanks.

Trusted Contributor
Posts: 59
Registered: ‎12-17-2010
0

Re: Cannot find my JNCIS-SEC certificate in my CertManager account.

This has also been resolved.

 

Thanks,

Staci Robinson
Juniper Networks Certification Program

Kudos are always appreciated!
Regular Visitor
Posts: 1
Registered: ‎06-27-2011
0

Re: Cannot find my JNCIS-SEC certificate in my CertManager account.

Can you also help me to get my JNCIS-SEC certificate? It is also missing in "My Training History" page
Trusted Contributor
Posts: 59
Registered: ‎12-17-2010

Re: Cannot find my JNCIS-SEC certificate in my CertManager account.

This has been resolved with a private message.

 

Thanks,

Staci Robinson
Juniper Networks Certification Program

Kudos are always appreciated!
hvk
Contributor
Posts: 38
Registered: ‎06-03-2008
0

Re: Cannot find my JNCIS-SEC certificate in my CertManager account.

 

Hi Staci,

 

I have also similar problem. Passed JNCIS-SEC couple weeks ago but did not renew my JNCIS-SEC or JNCIA certs. Could you help me to sort it out?

 

Thanks.

Highlighted
Recognized Expert
Posts: 194
Registered: ‎06-11-2010
0

Re: Cannot find my JNCIS-SEC certificate in my CertManager account.

Hi hvk,

 

Can you please send us an email at certmanager@juniper.net and include your CertManager and/or Prometric ID so we can further investigate your issue?

 

 

Regards,

Tyler B
Juniper Networks Certification Program (JNCP)
--
hvk
Contributor
Posts: 38
Registered: ‎06-03-2008
0

Re: Cannot find my JNCIS-SEC certificate in my CertManager account.

Hi Tyler,

 

Sent you private message.

 

Thanks.

Recognized Expert
Posts: 194
Registered: ‎06-11-2010
0

Re: Cannot find my JNCIS-SEC certificate in my CertManager account.

Thanks - we are investigating this issue in your account and will reply to the email you sent this morning as soon as we have a solution.

 

 

Regards,

Tyler B
Juniper Networks Certification Program (JNCP)
--
Visitor
Posts: 2
Registered: ‎03-15-2012
0

Re: Cannot find my JNCIS-SEC certificate in my CertManager account.

I have the same problem, I passed my JNCIS-SEC exam on May11, but I have not seen my certificate in my CertManager e-mail  account since then.

 

Cert Manager ID JPR52024

 

Please kindly help me to sort this issue out.

 

 

 

Thank you.

Recognized Expert
Posts: 194
Registered: ‎06-11-2010
0

Re: Cannot find my JNCIS-SEC certificate in my CertManager account.

Hello,

 

Please, click on the link below for full instructions to access your eCertificate:

 

https://learningportal.juniper.net/juniper/user_activity_info.aspx?id=3327

 

Please, note that your eCertificate will not automatically appear or be emailed to you. You must follow the instructions by clicking on the link above to download and print a copy of your eCertificate.

 

 

Regards,

Tyler B
Juniper Networks Certification Program (JNCP)
--
Visitor
Posts: 2
Registered: ‎03-15-2012
0

Re: Cannot find my JNCIS-SEC certificate in my CertManager account.

Hello

 

In my Learning Portal Home > My Training History the JNCIS_SEC certificate does not appear

 

 

See only the JNCIA-JUNOS

 

I appreciate your help

Recognized Expert
Posts: 194
Registered: ‎06-11-2010
0

Re: Cannot find my JNCIS-SEC certificate in my CertManager account.

Hello,

 

Please, send an email including your name and CertManager ID to certification-info@juniper.net if you require further assistance to access your eCertificate.

 

 

Regards,

Tyler B
Juniper Networks Certification Program (JNCP)
--