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Contributor
kunle.akinloye
Posts: 72
Registered: ‎10-18-2010
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Accepted Solution

Cannot find my JNCIS-SEC certificate in my CertManager account.

Good day Juniper employees,


Thank you for the previous help you rendered to me when I wrote my JNCIA-JUNOS exam.

I passed my JNCIS-SEC exam on July 8, but I have not seen my certificate in my CertManager e-mail  account since then.

Please kindly help me to sort this issue out.

Thank you.

Kunle Akinloye,
Network Security Analyst,
U.K.

Trusted Contributor
srobinson
Posts: 56
Registered: ‎12-17-2010
0

Re: Cannot find my JNCIS-SEC certificate in my CertManager account.

This has been resolved with a private message.

 

Thanks,

Staci Robinson
Juniper Networks Certification Program

Kudos are always appreciated!
Contributor
kunle.akinloye
Posts: 72
Registered: ‎10-18-2010
0

Re: Cannot find my JNCIS-SEC certificate in my CertManager account.

I logged in to https://learningportal.juniper.net/juniper/default.aspx to view my JNCIS-SEC certificate but it was not listed there (under My Training History). I have not seen my certificate yet.

Please help me to sort this out.

Thanks.

Trusted Contributor
srobinson
Posts: 56
Registered: ‎12-17-2010
0

Re: Cannot find my JNCIS-SEC certificate in my CertManager account.

This has also been resolved.

 

Thanks,

Staci Robinson
Juniper Networks Certification Program

Kudos are always appreciated!
Regular Visitor
invalidJNCIE
Posts: 1
Registered: ‎06-27-2011
0

Re: Cannot find my JNCIS-SEC certificate in my CertManager account.

Can you also help me to get my JNCIS-SEC certificate? It is also missing in "My Training History" page
Trusted Contributor
srobinson
Posts: 56
Registered: ‎12-17-2010

Re: Cannot find my JNCIS-SEC certificate in my CertManager account.

This has been resolved with a private message.

 

Thanks,

Staci Robinson
Juniper Networks Certification Program

Kudos are always appreciated!
hvk
Contributor
hvk
Posts: 31
Registered: ‎06-03-2008
0

Re: Cannot find my JNCIS-SEC certificate in my CertManager account.

 

Hi Staci,

 

I have also similar problem. Passed JNCIS-SEC couple weeks ago but did not renew my JNCIS-SEC or JNCIA certs. Could you help me to sort it out?

 

Thanks.

Recognized Expert
Tyler B
Posts: 184
Registered: ‎06-11-2010
0

Re: Cannot find my JNCIS-SEC certificate in my CertManager account.

Hi hvk,

 

Can you please send us an email at certmanager@juniper.net and include your CertManager and/or Prometric ID so we can further investigate your issue?

 

 

Regards,

Tyler Buchinski
Juniper Networks Certification Program (JNCP)
--
Kudos are always appreciated!
hvk
Contributor
hvk
Posts: 31
Registered: ‎06-03-2008
0

Re: Cannot find my JNCIS-SEC certificate in my CertManager account.

Hi Tyler,

 

Sent you private message.

 

Thanks.

Recognized Expert
Tyler B
Posts: 184
Registered: ‎06-11-2010
0

Re: Cannot find my JNCIS-SEC certificate in my CertManager account.

Thanks - we are investigating this issue in your account and will reply to the email you sent this morning as soon as we have a solution.

 

 

Regards,

Tyler Buchinski
Juniper Networks Certification Program (JNCP)
--
Kudos are always appreciated!
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