Cannot find my JNCIS-SEC certificate in my CertManager account.

[kunle.akinloye]

Good day Juniper employees,

Thank you for the previous help you rendered to me when I wrote my JNCIA-JUNOS exam.

I passed my JNCIS-SEC exam on July 8, but I have not seen my certificate in my CertManager e-mail  account since then.

Please kindly help me to sort this issue out.

Thank you.

Kunle Akinloye,
Network Security Analyst,
U.K.

[srobinson · Accepted solution]

This has been resolved with a private message.

Thanks,

[kunle.akinloye]

I logged in to https://learningportal.juniper.net/juniper/default.aspx to view my JNCIS-SEC certificate but it was not listed there (under My Training History). I have not seen my certificate yet.

Please help me to sort this out.

Thanks.

[srobinson]

This has also been resolved.

Thanks,

[invalidJNCIE]

Can you also help me to get my JNCIS-SEC certificate? It is also missing in "My Training History" page

[srobinson]

This has been resolved with a private message.

Thanks,

[hvk]

Hi Staci,

I have also similar problem. Passed JNCIS-SEC couple weeks ago but did not renew my JNCIS-SEC or JNCIA certs. Could you help me to sort it out?

Thanks.

[Tyler B]

Hi hvk,

Can you please send us an email at certmanager@juniper.net and include your CertManager and/or Prometric ID so we can further investigate your issue?

Regards,

[hvk]

Hi Tyler,

Sent you private message.

Thanks.

[Tyler B]

Thanks - we are investigating this issue in your account and will reply to the email you sent this morning as soon as we have a solution.

Regards,