06-18-2011 10:22 AM
Hi,
I received an email saying that I could get 50% of a JNCIP exam, but when I click on the link and enter my details, it says:
'We're sorry but the address you have entered is not found in our database, please check that you are using the correct address.'.
This is in spite of the fact that I specify the email address to which the offer email was sent (I have tried my other email addresses, but no luck).
Any ideas?
Thanks,
06-18-2011 12:18 PM
06-18-2011 08:05 PM
Same here.
Liz any word on this?
will
06-18-2011 09:05 PM
Ditto.
06-19-2011 08:04 PM
Thank you for letting us know about this issue. We are currently investigating any potential issues with the program and we'll work to resolve them quickly. I'll keep you posted as to our progress.
Thank you!
Jan LaTourette
JNCP Communications & Operations
06-20-2011 10:46 AM
Hello All,
For those of you who are trying to download the 50% discounted voucher with this new promotion, please make sure that when you are downloading your voucher you use the same email address in the download form that you recieved the promotion direct mail piece. This is a requirement for accessing your voucher. If you did use the same email address, please respond privately to me with your email address and I will investigate your actual case.
Thank you,
Jan LaTourette
06-20-2011 04:59 PM
06-20-2011 05:54 PM
I am getting the same: sergey.uzhakin at gmail . com
06-20-2011 07:19 PM
Hi Jan,
i got the issue as well, please help
my e-mail ID is : masagung.nugroho@gmail.com
06-20-2011 07:27 PM
I have requested the voucher with the same email address and I get the following error.
We're sorry but the address you have entered is not found in our database, please check that you are using the correct address.
Thank You,
My email address is jimburris_mcse@msn.com.