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Regular Visitor
Posts: 10
Registered: ‎12-04-2010
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Not working: Act now and get 50% off your professional-level exam

Hi,

 

I received an email saying that I could get 50% of a JNCIP exam, but when I click on the link and enter my details, it says:

 

'We're sorry but the address you have entered is not found in our database, please check that you are using the correct address.'.

This is in spite of the fact that I specify the email address to which the offer email was sent (I have tried my other email addresses, but no luck).

 

 

Any ideas?

 

Thanks,

 

Recognized Expert
Posts: 255
Registered: ‎07-24-2009
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Re: Not working: Act now and get 50% off your professional-level exam

Ditto x 2 (me and a colleague)
Juniper Elite Partner
JNCIE-ENT #63, JNCIE-SP #705, JNCIE-SEC #17, JNCIS-FWV, JNCIS-SSL
WPJ
Regular Visitor
Posts: 8
Registered: ‎04-27-2008
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Re: Not working: Act now and get 50% off your professional-level exam

Same here.

 

Liz any word on this?

 

will

 

Master ASE, JNCIS, MCITP, MBSP, MCSE+S, MCSE+E, ASE, JNCIA, MCTS, MBSS, CSA, AIS, MCP+I, JNSS, JNSA
Visitor
Posts: 4
Registered: ‎05-25-2009
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Re: Not working: Act now and get 50% off your professional-level exam

Ditto.

Trusted Contributor
Posts: 114
Registered: ‎09-15-2009
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Re: Not working: Act now and get 50% off your professional-level exam

Thank you for letting us know about this issue. We are currently investigating any potential issues with the program and we'll work to resolve them quickly. I'll keep you posted as to our progress.

 

Thank you!

Jan LaTourette

JNCP Communications & Operations

Trusted Contributor
Posts: 114
Registered: ‎09-15-2009
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Re: Not working: Act now and get 50% off your professional-level exam

Hello All,

 

For those of you who are trying to download the 50% discounted voucher with this new promotion, please make sure that when you are downloading your voucher you use the same email address in the download form that you recieved the promotion direct mail piece. This is a requirement for accessing your voucher. If you did use the same email address, please respond privately to me with your email address and I will investigate your actual case.

 

Thank you,

Jan LaTourette

 

Visitor
Posts: 1
Registered: ‎04-19-2011
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Re: Not working: Act now and get 50% off your professional-level exam

Hi Jan,

       My email: Allen.Lin@optus.com.au. Please kindly help to check.

       Cheers.

Regular Visitor
Posts: 2
Registered: ‎03-29-2011
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Re: Not working: Act now and get 50% off your professional-level exam

I am getting the same: sergey.uzhakin at gmail .  com

Contributor
Posts: 19
Registered: ‎01-20-2011
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Re: Not working: Act now and get 50% off your professional-level exam

Hi Jan,

 

i got the issue as well, please help

my e-mail ID is : masagung.nugroho@gmail.com

-= JNCIP-SP JNCIS-M/T JNCIS-ENT JNCIA-ER JNCIA-FWV JNSS-ANI JNSS-R=-
Regular Visitor
Posts: 3
Registered: ‎10-28-2008
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Re: Not working: Act now and get 50% off your professional-level exam

I have requested the voucher with the same email address and I get the following error.

 

We're sorry but the address you have entered is not found in our database, please check that you are using the correct address.

Thank You,

My email address is jimburris_mcse@msn.com.

Jim Burris
Visitor
Posts: 1
Registered: ‎03-15-2010
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Re: Not working: Act now and get 50% off your professional-level exam

Dear Sir,

 

            I got the error as well.

 

My email is derek@hkbsd.com

 

Rgds

Derek

Contributor
Posts: 12
Registered: ‎01-25-2011
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Re: Not working: Act now and get 50% off your professional-level exam

Hi

 

I also get the same error.

 

My email address is radzi.kamarudin@gmail.com

 

 

 

Thanks

Visitor
Posts: 1
Registered: ‎06-08-2011
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Re: Not working: Act now and get 50% off your professional-level exam

Same error.

hilario[dot]martin@gmail.com.

 

New User
Posts: 3
Registered: ‎06-20-2011
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Re: Not working: Act now and get 50% off your professional-level exam

I experience the same problem

guvengucuyener@hotmail.com

Regular Visitor
Posts: 5
Registered: ‎03-27-2009
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Re: Not working: Act now and get 50% off your professional-level exam

Hi Jan,

the same error - "We're sorry but the address you have entered is not found in our database, please check that you are using the correct address"

 

My email - eugene.aikashev@gmail.com

Thanks

Visitor
Posts: 3
Registered: ‎09-17-2010
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Re: Not working: Act now and get 50% off your professional-level exam

Hi,

 

I got the same error when claiming 50% discount voucher for JNCIP

 

"We're sorry but the address you have entered is not found in our database, please check that you are using the correct address

I am using the same e-mail address where mail is arrived. My e-mail is waqashameed2k4@hotmail.co

Kindly resolve the issue

BR

Waqa

Visitor
Posts: 6
Registered: ‎06-20-2011
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Re: Not working: Act now and get 50% off your professional-level exam

Can I get the Voucher as well?

 

s.nittala@gmail.com

Trusted Contributor
Posts: 114
Registered: ‎09-15-2009
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Re: Not working: Act now and get 50% off your professional-level exam

Thank you for the email address, I'll look into this for you.

 

Thanks,

Jan

Trusted Contributor
Posts: 114
Registered: ‎09-15-2009
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Re: Not working: Act now and get 50% off your professional-level exam

Hello Again!

 

Thank you all for your email addresses. We are looking into the issue for your specific cases.  Thank you too for your patience as we work through this issue.

 

Jan

Regular Visitor
Posts: 6
Registered: ‎11-14-2009
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Re: Not working: Act now and get 50% off your professional-level exam

Hi !

 

The same problem with my e-mail address: kamil@derynski.net

 

Thanks for your help.