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I've been working in Customer Service organizations for over 10 years, leading knowledge-sharing and collaboration programs, and designing and enhancing web tools and processes. My passion is to continuously improve the self-help and collaboration experience for all customers (internal and external), and I can't imagine working in any other organization!
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Name Philippa Horne
Location Sunnyvale, California
Date Registered ‎11-16-2009 11:26 AM
Date Last Visited ‎09-06-2013 11:53 AM
Total Messages Posted 55
Total Tags 1
Total Kudos Received 7
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Date Last Visited
‎09-06-2013 11:53 AM
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