what does the error message 'disk1 error' mean?
This error is being detected on one of our remote branch WXC 1800 with the following info.
Software version: 126.96.36.199Model No.: WXC-1800 - v1.0Link-switch: HW version 1, SW version 16
How do I resolve the problem?
Go to Solution.
Try the below command, ideally run them from a SSH session or the console.
# copy cfg/startup.cfg protect.ovr# rm cfg/disk_status.txt # reboot -no-resync
Note: The last command obviosuly reboot the box
If this doesn't do it, then the box may will needed to be RMA'd . I'll cross my fingers that this is not the case!
Also, please upgrade from 188.8.131.52 to 5.7.2........note maintenace fix 5.7.3 is released this weekend.
I would do what you suggested here, but unfortunately, our consultants advice the unit was RMA'd. We replaced it with a new one.