Contribute to TechWiki! Learn what it is and how to start an article
May 21, 2018
Want to share your expertise about one of our products or technologies? Have any of your replies in the forums been marked as an accepted solution? If so, we'd love for YOU to enhance the TechWiki section of our community! You can contribute by writing a new article or converting an accepted solution into an article.
If you’re in need of a TechWiki refresher or are wondering: 'What the heck is a TechWiki?!', read on to find out more and how you can participate:
The TechWiki is a place where members can write and share informational articles about their experiences with our products and technologies.
There are three different types of articles in the TechWiki:
How-To: Solution articles about multiple Juniper products and/or third-party vendors best practices or tips & tricks
Expert Advice: Compatibility or integration advice
FAQ: Informational questions and answers about a product or technology
There are a number of categories you can choose to write about; Automation, Security and more. Take a look:
There are two types of writing templates:
Freeform (Use for high value technical How-To, Expert advice, and troubleshooting articles)
Questions and Answers (Q&A) (Use for Frequently Asked Questions/FAQ articles)
Steps to starting an article:
Sign in to the J-Net Community. Select TechWiki
Select the "Categories" link and choose a topic area from the drop-down list
Once you are in the category you desire, scroll down a bit and select "Create an article"
Select one of the templates (Freeform or Q&A) and click "Start Article"
Labelling: Articles are categorized in the TechWiki using labels and are important for search. When adding labels to your article, choose from the three pre-defined labels: How-To, Expert Advice, or FAQ. If the article fits into more than one category you can use more than one label.
If you want to save you article and work on it later, click "Save" (you'll be able to go back and view/edit your draft articles by scrolling to the bottom of the Category page where you posted your article - Look for TechWiki Dashboard).
If you are ready for review, click "Request Review". If you are ready to publish, click "Save and Request Publication".
Steps to convert your accepted solution into an article:
Go to your accepted solution (Discussion Forums > Specific Forum). You can do either of the following:
Click 'Start TechWiki Article' on the reply with the Accepted Solution
Under Topic Options, select ‘Start TechWiki Article’
Thanks for reading, and once again, THANK YOU for participating in the J-Net Community! We couldn’t do it without you all!