As the manager of customer programs for Juniper's Information Experience team, it's my pleasure to regularly engage with members of the Juniper user community. Whether you are an architect at a financial institution, an operations engineer at an ISP, or an integrator at a reseller, your individual experience matters.
I enjoy hearing how you use our documentation, and it’s my job to connect the dots between the varied requirements of our community, so our team can make things happen—for all of you.
It’s more than technical documentation. Information is the “lifeblood” of most organizations, and technical information is a crucial interface between us and a product. “Information Experience” is about the information we develop and deliver, and it’s about the experience our customers have with that information: accessing it, using it, and interacting with it.