STRM is covered under the management platforms. There are occasional posts there but not a lot of volume.
I second the idea of a Security Counter Threats forum.
The issue with new forums has generally been the classic chicken or the egg problem. You don't want to create empty no activity communities so you wait and see if these questions come up in existing forums before starting a new one up. But users don't see a place so they don't post.
But we also see new forums created and then have very low or no activity in a month.
Perry - Your point is well taken. I would add however that one thing I have always wanted was the ability to "suppress" Forums from my selection. As the number of Forums grow and we have more specialities I am tired of seeing VGW, etc cluttering up my landing page.
I also think that "Counter Security" may be a good organization to roll in a lot of the new products. This could work similar to the umbrella "Management" forum.
I think a number of the forums are not getting any traction so it is not automatic that if you build it they will come. Look at vGW for example which has been available a long time.
Or even the new Junosphere forum which waited to have at least some posts to pull over from Junos to seed this new venue. Still the posting rate is very small.
Or the brand new exciting launch of Contrail iwith much fanfare and a TechWiki has virtually no posts.
To build communities the word needs to get out and the right people need to give good answers to queries. So I like the idea of pulling together related material instead of sub-dividing really small pies into even smaller ones.
I'm guessing that effort needs to be put into publiziing these areas as a source for community support, then also making sure that Juniper employees are ready to step in and answer posts if there aren't community based answers forthcoming.
The ability to customize a home page would likely be good too.
What may also help is a brief entry describing each forum and what they are for.
I do think user base is part of the equation.
But other parts might be:
the volume of support tickets needed for technology
the difficulty of the technology to use
the more flexible the application of the technology the more questions would come up
And of course PR of the forums to the user base. I would think that support and the field sales teams would be fertile ground to direct more users here.
I promote the Forums constantly. As an instructor, as an Ambassador and as a sales engineer for my company. It is pretty amazing to me how often I find people who have never heard of the Forums. Any Ed Services course mentions the Forums as part of the documentation but I find that the Juniper SE community does not (as a whole) mention this to end customers. I spend a lot of time on sales calls and it is just not part of the dialog.
Now as to specific Forums - Things like application acceleration get no posts cause they are dead products and things like vGW get no posts cause there is very little production use of the product.
I think Steve raises a valid point about ease of use and need for support but I really think the strongest correlation is product adoption.