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Community Feedback

I want to change account type

‎02-26-2019 01:59 AM

Hi,

 

I have registered a normal account with my company email.

I want to register a partner account with the email. I cannot find how to switch the account to partner or delete the account

Can you help me.

 

Thanks

2 REPLIES 2
Community Feedback
Solution
Accepted by Jeremiah (Administrator)
‎02-26-2019 06:32 AM

Re: I want to change account type

‎02-26-2019 02:09 AM

You need to contact Juniper Customer care who can help you change your account type - you need to provide your partner authorization code to proof that you are eligible for partner access.

 

If your current account type is end-user you can create a case via my.juniper.net. If it's a guest type, you need to call customer care to have them create the case.

 

Reference regarding account creation: https://kb.juniper.net/InfoCenter/index?page=content&id=KB9946&actp=METADATA

Contact info if you cannot create a case via my.juniper.net: https://support.juniper.net/support/requesting-support/

 


--
Best regards,

Jonas Hauge Jensen
Systems Engineer, SEC DATACOM A/S (Denmark)
Community Feedback

Re: I want to change account type

‎02-26-2019 06:33 AM

Thanks for helping out here @jonashauge !

 

I hope that points you to the right direction, eaa. Let us know if you need anything else.

 

- Jeremiah, J-Net Community Manager

Jeremiah
J-Net Community Manager