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I want to change account type

‎02-26-2019 01:59 AM

Hi,

 

I have registered a normal account with my company email.

I want to register a partner account with the email. I cannot find how to switch the account to partner or delete the account

Can you help me.

 

Thanks

3 REPLIES 3
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Solution
Accepted by Jeremiah (Trusted Contributor)
‎02-26-2019 06:32 AM

Re: I want to change account type

‎02-26-2019 02:09 AM

You need to contact Juniper Customer care who can help you change your account type - you need to provide your partner authorization code to proof that you are eligible for partner access.

 

If your current account type is end-user you can create a case via my.juniper.net. If it's a guest type, you need to call customer care to have them create the case.

 

Reference regarding account creation: https://kb.juniper.net/InfoCenter/index?page=content&id=KB9946&actp=METADATA

Contact info if you cannot create a case via my.juniper.net: https://support.juniper.net/support/requesting-support/

 


--
Best regards,

Jonas Hauge Klingenberg
Juniper Ambassador & Technology Architect, SEC DATACOM A/S (Denmark)
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Re: I want to change account type

‎02-26-2019 06:33 AM

Thanks for helping out here @jonashauge !

 

I hope that points you to the right direction, eaa. Let us know if you need anything else.

 

- Jeremiah, J-Net Community Manager

Jeremiah
J-Net Community Manager
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Re: I want to change account type

‎01-14-2020 07:50 PM

Hello Team,

 

I have same kind of issue and my base location is India. When I am trying to call to technical team, continously ringing, and sometime busy.

Could you please assist me with whom I should check my issue?