We’re excited to announce that you can now access an optimized mobile version of J-Net, anywhere, anytime from your mobile browser. It has automatic mobile browser detection and there’s nothing to install, just visit J-Net on your mobile device and you’re "J-Net mobilized" .
We would appreciate your feedback about our new mobile platform. Point your mobile browser to: http://forums.juniper.net, check it out and post your comments to this blog and we’ll enter you in a drawing to win prizes.*
Here’s what you need to do to be eligible for the drawing:
If you’re not a member of J-Net you’ll need to register for a free account in order to post your feedback, so register now. To complete the registration process sign in to J-Net after registration and pick a user ID. (Note: Juniper employees can simply login with Juniper SSO username/password and pick an user ID)
Leave your feedback or comments about the new J-Net mobile platform on this blog article.
Now start using J-Net mobile and let us know how it goes!
*Prizes are three Apple iPod Touch, 32GB models. [5/10/2010 regional promotion update: Our EMEA marketing team has sponsored an additional prize for the EMEA region. An additional Nintendo Wii will be given away to a winner randomly selected from the EMEA region]. No purchase necessary. Must be 18 years or older to be eligible to win. Void where prohibited by law. Winners will be selected via random drawing. Promotion ends at midnight PST on June 30, 2010. Limit one entry per person. To be entered into the prize drawing, you must post your feedback by 11:59PM PST on June 30, 2010. Winners will be notified by the end of July 2010 via email and J-Net private message.
[4/15 update] Thanks to all who uploaded pictures to our Facebook fan page! We've given away all our prizes for this mini photo upload promotion and it is now officially closed. However you can still win the drawing by leaving a comment here!
[4/13 update] In addition to the promotion above, I will personally send a Junos t-shirt or a Junos book to the first 15 people who upload a picture of their phone running J-Net mobile. Please see this comment in the thread below for details:
J-Net Mobile FAQ
How do I access J-Net on my mobile device?
Just point your mobile device browser to the same URL that you currently use to access J-Net on your desktop – forums.juniper.net. You do not need to install any applications since J-Net mobile is a web browser UI that automatically detects mobile clients.
I have a high resolution screen on my mobile device, can I still view the dekstop version of the community on my mobile device?
Yes, simply click on the word "Full" on the bottom of the screen under "Version: Mobile | Full"
What mobile devices can I use to access J-Net?
You can use any mobile device to access J-Net. However, the user experience is optimized for devices which use a WebKit browser. For Blackberry and Windows Mobile users, you may want to download Opera Mini for a better mobile browsing experience. Please see the last section of this FAQ for additional details on device compatibility and suggested browsers.
Why isn't the sign in page optimized for mobile devices?
Currently J-Net utilizes Juniper's shared single sign-on UI, and this interface has not been optimized for mobile browsers. You will still be able to log into J-Net via this page. We will update the community if there are plans to optimize this page for mobile devices in the future.
What functions can I use on J-Net Mobile?
J-Net Mobile is intended to provide you with a fast and simplified user experience when you need to access J-Net away from a PC. This means while key funtions are available, you cannot perform all functions that are available on the desktop version of the community. Key features included in J-Net Mobile are:
Sign in/out of community
View boards, threads, and messages
Create new threads
Reply to existing threads
Mark messages as read/unread
Send and receive private messages
Search the community(forums, blogs, users)
Follow other members (add to friends); See who is following you
Change certain mobile settings:
Turn on/off private messages
Subscribe to topics I post to
Create a mobile specific signature
View your profile
View existing bookmarks
If I post on the mobile version will it update on the main site?
Yes – the mobile version is simply a different UI for the community. Any posts, replies, and PMs that you send will be visible on the desktop version of the community as well.
Do you plan to add any more features and functionalities toJ-Net Mobile in the near future?
There are no immediate plans to add additional functionalities to J-Net Mobile. However, we are always looking for ways to improve J-Net, and your feedback and suggestions are always welcomed. If you have specific feedback on additional functionality you would like to see on J-Net Mobile, please post in the Community Feedback and Direction board or send me a PM.
What should I do if I experience technical issues using J-Net Mobile?
If you have any technical issues using the mobile UI, please post your questions in the Community Feedback and Direction board. Other members and J-Net moderators will be able to help you, and we will be able to document and submit any potential technical issues to our platform vendor.
Device compatibility chart
This table shows some of the known device and browser combinations that are supported and provide the best mobile experience:
WebKit, Opera Mini 5 Beta
HTC, Windows Mobile 6
IE Mobile, Opera Mini
Please note that this is not a complete list and our platform vendor is constanlty refining the platform and adding new devices/browsers to the compatibility list. If you have other mobile device/browser combinations with problems viewing the mobile community, we suggest that you download and use Opera Mini as your browser to get the best mobile experience.