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  • 1.  ex4200 tengiga interface down

    Posted 10-14-2012 01:02

    Hi All,

     

    my name ia Antonio and I'm new about the forum. I have 3 years of work experience with juniper devices so now I have a problem with uplink optic interface 10Gig on my ex4200 VC switch. 

     

    The port was up and running for a few day but now it is down. The interface is connected to a custerm device by a patch panel. I have done a HW loop in order to test the PIC and the result are good. The optical power levels are good.

     

    I have this messagge:

     

    Oct 12 11:48:13.052 2012 FRA2RT02 eswd[1131]: %DAEMON-6-ESWD_STP_STATE_CHANGE_INFO: STP state for interface xe-0/1/0.0 context id 0 changed from BLOCKING to DISABLED
    Oct 12 11:48:13.052 2012 FRA2RT02 rpd[1115]: %DAEMON-6: EVENT <UpDown> xe-0/1/0.0 index 2147404552 <Up Broadcast Multicast> address #0 0.23.9c.14.ee.d8
    Oct 12 11:48:13.105 2012 FRA2RT02 mib2d[1113]: %DAEMON-6-SNMP_TRAP_LINK_UP: ifIndex 548, ifAdminStatus up(1), ifOperStatus up(1), ifName xe-0/1/0
    Oct 12 11:48:13.109 2012 FRA2RT02 mib2d[1113]: %DAEMON-6-SNMP_TRAP_LINK_UP: ifIndex 549, ifAdminStatus up(1), ifOperStatus up(1), ifName xe-0/1/0.0
    Oct 12 12:57:31.778 2012 FRA2RT02 rpd[1115]: %DAEMON-6: EVENT <UpDown> xe-0/1/0.0 index 2147404552 <Broadcast Multicast> address #0 0.23.9c.14.ee.d8
    Oct 12 12:57:31.788 2012 FRA2RT02 eswd[1131]: %DAEMON-6-ESWD_STP_STATE_CHANGE_INFO: STP state for interface xe-0/1/0.0 context id 0 changed from DISABLED to BLOCKING
    Oct 12 12:57:31.780 2012 FRA2RT02 chassism[961]: %DAEMON-6: ifd_process_flaps IFD: xe-0/1/0, sent flap msg to RE, Downstate
    Oct 12 12:57:31.780 2012 FRA2RT02 chassism[961]: %DAEMON-6: Link status change event: ifd xe-0/1/0 MAC ctrl reg0 :: 0x2703, MAC XGE port status reg :: 0x0014
    Oct 12 12:57:31.816 2012 FRA2RT02 mib2d[1113]: %DAEMON-4-SNMP_TRAP_LINK_DOWN: ifIndex 548, ifAdminStatus up(1), ifOperStatus down(2), ifName xe-0/1/0

     

     

     

    What should it be?

     

    Thank you

    Antonio



  • 2.  RE: ex4200 tengiga interface down

    Posted 10-14-2012 01:15

    Hi

     

    It looks like spanning tree protocol block the interface to avoid looping. This is to protect your network in case of dual uplinks from loops. 

     

    Regards,

    Mohamed



  • 3.  RE: ex4200 tengiga interface down

    Posted 10-14-2012 01:36

    Hi mhariry,

     

    I know. I have disable stp on interface facing customer:

     

    netadmin@FRA2RT02> show configuration protocols rstp
    interface xe-0/1/0.0 {
    disable;
    }

     

    I tried also to re-active the stp but nothing changes.

     

    Antonio



  • 4.  RE: ex4200 tengiga interface down

    Posted 10-14-2012 02:02

    Hi Antonio,

     

    Could you paste from your switch # show protocol | display set 



  • 5.  RE: ex4200 tengiga interface down

    Posted 10-14-2012 02:10

     

    netadmin@FRA2RT02> show configuration protocols rstp | display set
    set protocols rstp interface xe-0/1/0.0 disable

    {master:0}
    netadmin@FRA2RT02>



     

     



  • 6.  RE: ex4200 tengiga interface down

    Posted 10-15-2012 09:29

    Hi All,

     

    is it possible that a disable rstp interface pass from DISABLE to BLOCKING ?

     

    Oct 12 12:57:31.788 2012 FRA2RT02 eswd[1131]: %DAEMON-6-ESWD_STP_STATE_CHANGE_INFO: STP state for interface xe-0/1/0.0 context id 0 changed from DISABLED to BLOCKING

     

    What does it means?

     

     

    Thank you

    Antonio


    @a.quisillo wrote:

     

    netadmin@FRA2RT02> show configuration protocols rstp | display set
    set protocols rstp interface xe-0/1/0.0 disable

    {master:0}
    netadmin@FRA2RT02>



     

     




     

     

     



  • 7.  RE: ex4200 tengiga interface down

    Posted 10-15-2012 17:32

    The spanning-tree message isn't pertinent.  Whenever an interface goes down, spanning-tree sets the status to BLOCKING just as a way to mark that it isn't active anymore.  When the port comes back up it will go through the appropriate transitioning states.  If it is disabled, then the state will transition to DISABLED.

     

    The issue is the link itself.  If you did a loopback test locally, that shows the optic and interface are ok.  Next are the patch cord to the panel, the run from the panel to the far end, the patch cord on the far end, and the far end optic.

     

    Start with this:

    show interfaces diagnostics optic xe-0/1/0
    

     That will give you some rather handy information about the link itself.  These are the important bits:

    cmyers@lab-ex4200-fan-1.0> show interfaces diagnostics optics xe-0/1/0 
    Physical interface: xe-0/1/0
        Laser bias current                        :  5.752 mA
        Laser output power                        :  0.5290 mW / -2.77 dBm
        Module temperature                        :  27 degrees C / 81 degrees F
        Module voltage                            :  3.2030 V
        Receiver signal average optical power     :  0.6015 mW / -2.21 dBm
    

     

    What you're looking for is the receive signal power.  The acceptable value will depend on the optic type (SR vs LR vs ER).  At the bottom of the outbout you will see what are considered the thresholds for usability.

        Laser rx power high alarm threshold       :  1.5849 mW / 2.00 dBm
        Laser rx power low alarm threshold        :  0.0407 mW / -13.90 dBm
        Laser rx power high warning threshold     :  0.7943 mW / -1.00 dBm
        Laser rx power low warning threshold      :  0.1023 mW / -9.90 dBm

     

    If the rx power is not within the threshold ranges then the link will go down.  That means you need to start checking cables to be sure they are good:  no breaks, clean ends, proper type (multi-mode vs single-mode), plugged in securely, etc.

     

    You may see this:

        Receiver signal average optical power     :  0.0000 mW / - Inf dBm

     

    That means there is no signal coming in at all.

     

    -Chad



  • 8.  RE: ex4200 tengiga interface down
    Best Answer

    Posted 10-20-2012 06:29

    Hi All,

     

    thank you very much for your reply.

     

    The problem was on the customer side.

     

     

    Antonio